The employees I interacted with on drop-off and pickup were both very polite and helpful with any questions I had. I particularly liked the digital updates I got where I could approve or deny stuff to be fixed, along with video explanations of what was found.
11/13/2024
Daniel E. VERIFIED CUSTOMER
Keep up the great work in the service department. Only comment fir sales department, the boom box music seemed quite loud for conducting sales. Thanks
11/13/2024
Carole B. VERIFIED CUSTOMER
Cheryl is always a great help.
11/13/2024
Norma B. VERIFIED CUSTOMER
Service visit was good. All new staff since my last visit
11/13/2024
Carol N. VERIFIED CUSTOMER
So far I am very pleased with my car’s service appointment at Underriner.
11/12/2024
Gary H. VERIFIED CUSTOMER
Thanks for the service
11/12/2024
Linda L. VERIFIED CUSTOMER
Love my Passport.
11/11/2024
Gerilyn F. VERIFIED CUSTOMER
Cheryl kept me informed and made sure my CRV received the best service.
Thank you.
11/11/2024
Millie B. VERIFIED CUSTOMER
Thank you ????
11/9/2024
Jerry And. VERIFIED CUSTOMER
Excellent service
11/8/2024
Toni K. VERIFIED CUSTOMER
Shelby was polite, efficient & pleasant. She represents Underriner well!
11/8/2024
Calvin B. VERIFIED CUSTOMER
They that a long time to help me but when it was time to talk to me he was helpfull
11/8/2024
Donald G. VERIFIED CUSTOMER
The interior of the car had oily dirt on the steering wheel, the plastic was left on the seat and a dirty oily floor mat .
Check the oil level and it was over filled
A simple oil change took over one hour and fifteen minutes
11/7/2024
Susan H. VERIFIED CUSTOMER
Highly satisfied with your service department.
11/7/2024
Dean H. VERIFIED CUSTOMER
Thankd
11/7/2024
Karen Z. VERIFIED CUSTOMER
The quality of my warranty issue was not good. In fact, I will be back to have it redone. The plastic and paper used by the service department was on the floor. This is my 2nd experience with Underriner Hondas service department and I am not impressed!
11/6/2024
Larry H. VERIFIED CUSTOMER
Unlike the previous Honda dealer that I received “service” from in Portland, I was listened to by Underriner and the work done was what I expected and actually needed. I felt appreciated by the staff and feel confident in having Underriner handle my future Service needs.
11/6/2024
Pam C. VERIFIED CUSTOMER
Shelby was very polite! Customer service was great! Thank you Shelby!
11/6/2024
Inger T. VERIFIED CUSTOMER
I was so upset about the issue with my car when I went out to Underriner. Cheryl was so kind and calm. After the inspection she was very professional telling me about my options and what most likely caused the problem. I trust that my car will be in good hands.