Everyone I've worked with in the service department have been really helpful.
10/25/2024
Doreen S. VERIFIED CUSTOMER
Since I bought this car I have been having issues with my iPhone and the CRV not working correctly. His answer was it’s a problem with the iPhone, contact Apple. The reason for my visit was bolts being too tight for the local oil change business couldn’t get the skid plate off. So I asked him if he made sure to not tighten them that much again. He said he could get them off fine. Son I am not confident that I’m not going to have the same issue next time. He was arrogant and rude.
10/25/2024
Not-Provided (. VERIFIED CUSTOMER
Cheryl did a great job, very professional!
10/25/2024
Angela C. VERIFIED CUSTOMER
Cheryl was very pleasant, professional and helpful. I haven’t been to your service center for a couple of years because of how I had been treated. I came back because I had read there was a new service manager. I was very happy to be able to come back where I feel I’m getting good service and treated with respect.
10/24/2024
Jen M. VERIFIED CUSTOMER
Kyle and all the staff were amazing as always!
10/24/2024
Maurice K. VERIFIED CUSTOMER
You have always served my car real good. Thanks
10/24/2024
Cynthia W. VERIFIED CUSTOMER
Cheryl explained things well.
10/23/2024
Melody R. VERIFIED CUSTOMER
Cheryl was friendly, professional, and took extra time to make sure all of my requests were addressed.
10/23/2024
Richard G. VERIFIED CUSTOMER
Everything was great!
10/23/2024
Sally T. VERIFIED CUSTOMER
Underriner Service Dept has been better that other dealerships I have gone to in the past.
10/23/2024
Lesley . VERIFIED CUSTOMER
Very friendly and helpful. Job well done.
10/22/2024
James M. VERIFIED CUSTOMER
Two hours for an oil change and tire rotation… Kyle is a pleasant likable man, but while our van was finished and sitting on the curb in our sight, Kyle spent 30 minutes chatting about his home and girlfriend in California with another customer…. We eventually went to the service manager to get our vehicle. In fairness some of this may have been due to online payment process.
10/22/2024
Alan B. VERIFIED CUSTOMER
Scott took good care of me as usual.
10/22/2024
Katherine E. VERIFIED CUSTOMER
It took over 2 hours for an oil change and I had an appointment. That seems overly long for a simple oil change.
10/21/2024
David B. VERIFIED CUSTOMER
Cheryl has always been great when I've worked with her!
10/20/2024
Matthew S. VERIFIED CUSTOMER
Helped me get what I needed and answered my questions honestly.
10/19/2024
Angel C. VERIFIED CUSTOMER
Despite a promise to follow up with me the next day … no word. So I called the day after, to ask about the status of the planned repair. Got another promise that Kyle would call me back. Guess what. Nothing. Now I’m headed into the weekend, unable to plan for what I need to do, until Monday. And then what? I have to try again to chase him down?
10/19/2024
Priccilla A. VERIFIED CUSTOMER
I appreciate them taking me right in on time & I feel the service department was very thorough.
10/18/2024
Phyllis B. VERIFIED CUSTOMER
We had a 10 o’clock appointment and for a 4 hour job and they hadn’t even started working on it when we got back at 2 o’clock. Disappointed!