All of the crew was working hard and showed real genuine care!! Thank you very much!!
4/5/2024
Caitlin M. VERIFIED CUSTOMER
We were told an hr for our oil change, came back and car still had not been worked on entirely. There was no communication of the delay or the changes made to our service, like we were told there would be. The price was right but the customer service needs a little work.
4/5/2024
William W. VERIFIED CUSTOMER
Jackson was very pleasant and great to work with.
Did a wonderful job with helping us with what we needed to have accomplished.
4/4/2024
William M. VERIFIED CUSTOMER
As always, Michael was very helpful, knowledgeable, and courteous.
4/3/2024
Bartels And. VERIFIED CUSTOMER
Tammy was wonderful to work with. She was professional, very responsive and knows her business!!
4/3/2024
Ted C. VERIFIED CUSTOMER
Courteous and very professional and explained all that was inspected and work performed.
4/3/2024
Jewell Z. VERIFIED CUSTOMER
My experience was outstanding! Thank you
4/2/2024
Danny P. VERIFIED CUSTOMER
Job well done
4/2/2024
Zahra F. VERIFIED CUSTOMER
I had a great experience, appreciate it!
3/30/2024
Shirley N. VERIFIED CUSTOMER
Thank you
3/30/2024
William M. VERIFIED CUSTOMER
Blessings this Easter to the entire Volvo Service and Parts crew that always treat me as a highly valued customer and friend. Thank you all!
3/28/2024
Richard J. VERIFIED CUSTOMER
We had decided to never return to the dealership which sold us both our Beetle and our Atlas. They had disappointed us several times in our dealings with them. When your company purchased the Volkswagen franchise, we decided to give your dealership one chance to see if you could do a better job than the other guys. I am happy to say that the quality of service we received exceeded our expectations. A potential misunderstanding which could have been a problem for us was resolved in our favor before we even knew about it. We were treated well by everyone, and we definitely will be returning for service in the future. Thank you and especially thanks to the employee who took care of us so well. (He didn’t have any business cards yet, so unfortunately we don’t know his name.)
3/28/2024
Maralene S. VERIFIED CUSTOMER
Jackson & the maintenance employee determined that I did not require an oil change for my car. I told him I had gotten a notice that I did need one. He checked the details concerning oil changes and found that I was getting notified way sooner than required. They updated the information for oil changes and set me home without having to pay anything.
3/27/2024
Janis B. VERIFIED CUSTOMER
My only complaint is that you sent the information that I need a filter change after the service was done. If you had sent it earlier, I would have been able to have my filters replaced
3/26/2024
Sonja F. VERIFIED CUSTOMER
Jackson Stading went over and above…he even helped transfer my small grocery pile. Wow. Thank you Jackson. You truly know customer service and I appreciate you!!
3/25/2024
Laurie S. VERIFIED CUSTOMER
Thank you, Jackson!
3/24/2024
Jocelyn P. VERIFIED CUSTOMER
They didn't align one of the tires properly. We were halfway home -to Bozeman - when we felt it wobbling and had to pull to the side of the highway to fix it. I called and they said they would waive the service, but obviously this was a huge safety issue.
3/24/2024
Michael K. VERIFIED CUSTOMER
Mike was able to squeeze me in to repair something I couldn’t drive without in the deteriorating weather conditions
3/23/2024
Monica S. VERIFIED CUSTOMER
Very forward and up front
3/22/2024
Sarah D. VERIFIED CUSTOMER
Jackson was super nice! I’m so thankful he still took my car in to get fixed even though it was close to closing time!