Everyone I encountered was extremely professional and courteous. Don who drove the shuttle was awesome and was a pleasure to be around. Overall very good experience!
5/18/2024
James W. VERIFIED CUSTOMER
I am more than satisfied. We had our Hyundai in a couple years back for a warranty A/C problem. Just the other day I noticed it was doing the same thing ..and blowing cool but not cold air. I wasn't too worried as I had ola paper work and had an extended warranty. I was so surprised when Josh called and said that the previous tech had done something wrong and they got everything taken care of and there was no charge at all. To error in favor of the customer and take responsibility for this error just amazed me. That's CUSTOMER SERVICE AT ITS BEST. We came all the way from Great Falls because I trust this place and now even more so. The next vehicle we get when we start looking will be from UNDERRINER HYUNDAI. This is the kind of customer service that solidifies my loyalty to them. Great job everyone and Thank you so much. A very satisfied customer. James W
5/18/2024
Ivy S. VERIFIED CUSTOMER
Everyone was awesome!
5/17/2024
Steven A. VERIFIED CUSTOMER
X
5/17/2024
Larry M. VERIFIED CUSTOMER
He treated me very well. Very personable. Offered me many extras, and when I declined, he was very professional about it. I will be back. He's a good one, don't let him get away!!
5/17/2024
Michael K. VERIFIED CUSTOMER
Joshua took my concerns seriously and made me sure that my car was okay
5/17/2024
Angela W. VERIFIED CUSTOMER
Polite and helpful.
5/17/2024
Ruth H. VERIFIED CUSTOMER
I heard the service personnel talking about me. I don't know if they nee I could hear them talking or if they didn't care. I was told they couldn't get thru to the warranty company and that my warranty had expired. I was told that alot of these warranties aren't very good and I should go over it with a fine tooth comb. I drove 200 miles and didn't my car looked at. I have purchased 3 NEW cars and 1 used from underrhiner. This car was not purchased there is that why it was poor customer service?
5/16/2024
Kelly T. VERIFIED CUSTOMER
Thank you ????. I also had the mechanic that worked on my xc60 and ask if things were working properly. The service today I felt was a team effort and Joshua has been with Underriner for three years and provided good service with genuine feedback, service and information.
5/16/2024
Ray C. VERIFIED CUSTOMER
Great
5/16/2024
Jeana L. VERIFIED CUSTOMER
Jackson is always helpful and kind. I appreciate hm and the amazing folks there. From Scott Ostrum who sold me my car, yo everyone in maintenance, I have been really impressed.
5/16/2024
Kathryn M. VERIFIED CUSTOMER
Very friendly, knowledgeable and price was competitive.
5/15/2024
Ellen L. VERIFIED CUSTOMER
Thank you so much!
5/15/2024
Tamara B. VERIFIED CUSTOMER
Very Good! Thank you!!!
5/15/2024
Kristen G. VERIFIED CUSTOMER
I don't trust people with my car because I have had them forget stuff a lot. But I found Jackson and whoever worked on my vehicle superior to what I have had in the past. It was a pleasant surprise also that they washed it also!!!! Not only there was that but a mechanic came in and filled the water bottles and gave me one without asking. I'm beyond impressed and will be recommending you guys. Thank u
5/15/2024
Janet L. VERIFIED CUSTOMER
Really appreciate associates like Joshua Treat. So pleasant, kind, caring and honest. A person with ideas on how to fix things. I also like others there Thank You
5/14/2024
Scott T. VERIFIED CUSTOMER
Very pleased with all the help .
5/11/2024
Randy And. VERIFIED CUSTOMER
Good job!
5/11/2024
Colette G. VERIFIED CUSTOMER
Tanner was very helpful and cordial. We very impressed with his thoroughness and made sure we were well informed. He did an amazing job. Thank you very much.
5/11/2024
Julie T. VERIFIED CUSTOMER
He just made it easy! I appreciate that type of service!