Joshua Treat really went out of his way to help us with our older vehicle really appreciated his efforts
7/13/2024
Eddie T. VERIFIED CUSTOMER
Very friendly and helpful the service was great!!
7/13/2024
Gregory B. VERIFIED CUSTOMER
Jackson was very friendly and helpful. If he didn't know the answer to my question, he searched it out.
7/12/2024
Darlene L. VERIFIED CUSTOMER
Jackson was very polite and efficient. He even got us a ride to Costco so my husband could get his glasses replaced!
7/12/2024
Kacey G. VERIFIED CUSTOMER
Never get an answer the phone email from web site tell you go in then they retry keep in contact I think as best they can
7/11/2024
Peggy C. VERIFIED CUSTOMER
Tanner was great - can’t say the same thing for the inept communication between the tech and the desk. If there had been clear communication I would not have had to go without my car over night.
7/10/2024
Julia R. VERIFIED CUSTOMER
My appointment was originally at 11 am. My appointment before that got done early at 9 am so I called Hyundai to see if they had any earlier openings. Jackson answered and said they did and I could come now and they would get my oil change done. I was there almost 2 hours. From 9:30 am to almost 11:30 am. My car had been pulled out of the bay and was sitting up front for more than 20 minutes before someone came back up to the front (not even someone who worked in that area) to help me be able to get out of there. Please do not tell me I can come early to get done and out of there faster when you were too busy to do so.
7/10/2024
Madison M. VERIFIED CUSTOMER
This whole process was a complete shitshow, from my car sitting in the shop for a MONTH before anything was done to it and being diagnosed incorrectly, and needing a new engine. Then the wrong engine being delivered. Had to wait 2 months for my car to be done with little to no communication from anyone at the dealership.
I also came in the other day to get my purchase agreement since Underriner bought Kia and was COMPLETELY brushed off and pretty much laughed at when I talked to finance about getting that.
7/10/2024
Kim H. VERIFIED CUSTOMER
Thank you for your great service!!
7/9/2024
Gabriel M. VERIFIED CUSTOMER
Very profesional, polite and nice dude. Thank you.
7/7/2024
Angela C. VERIFIED CUSTOMER
Thank you! Service team was accomodating.
7/6/2024
Melinda D. VERIFIED CUSTOMER
He was very kind and got me up to date with any questions I had!
7/5/2024
Cheryl A. VERIFIED CUSTOMER
Professional courteous and answered all my questions
7/5/2024
Alan C. VERIFIED CUSTOMER
Fabulous, I will always Underriner
7/4/2024
Michael H. VERIFIED CUSTOMER
He was very courteous and helpful. He answered all of my questions. He's an awesome person. Thank you
7/3/2024
Jamie F. VERIFIED CUSTOMER
As always great service
7/3/2024
Kay M. VERIFIED CUSTOMER
The appointment was not completed in a timely manner. After over 2 hours of waiting for a simple oil change, the staff rushed the job but couldn’t complete the vehicle inspection. Because I was traveling from out of town, I was forced to make arrangements with the business who cares for my dogs, and I had to pay an extra fee.
7/3/2024
Mary Jo. VERIFIED CUSTOMER
Thank you!!
7/2/2024
Jeff T. VERIFIED CUSTOMER
Scheduled a recall repair and after I dropped off the vehicle, and was given a ride to work, was told the dealership did not have the parts. Wasted one morning and now have to come back.
7/2/2024
Dennis M. VERIFIED CUSTOMER
When an appt is made for a certain time, that's when your car should go in. Otherwise, why have an appt? 8 am appt. Arrived 10 minutes early, 5 cars in front of me and a total of 11 cars in the bay