Josh was friendly and professional. He made my experience so amazing that when I am ready to find a new car, Underrinner will be the first place I go!! Thank you
5/23/2024
Evan W. VERIFIED CUSTOMER
After coolant flush my over temp light came on. The coolant tank is empty.
5/22/2024
Scott A. VERIFIED CUSTOMER
Why did I have to pay for an oil change and tire rotation when the vehicle is still under warranty? Left a message for Tanner and wasn't even offered the courtesy of a callback.
5/22/2024
Vicki D. VERIFIED CUSTOMER
Joshua was so kind
5/22/2024
Cheryl A. VERIFIED CUSTOMER
I felt well informed of the needs of my car. Efficient and professional
5/22/2024
Adam H. VERIFIED CUSTOMER
Jackson was very helpful from beginning to end. He and the technician were incredibly thorough and focused on ensuring my car was cared for.
5/22/2024
Sharon K. VERIFIED CUSTOMER
It is so nice to bring our car to people we can trust!!
5/22/2024
Diane G. VERIFIED CUSTOMER
I’ve always been pleased with the service I’ve received at Underriners. Joshua did an exceptional job. He listened to me, answered all of my questions (and I had several :) ). What I appreciate most is that I’m not pressured to have services I can’t afford in my present situation. I continue to recommend Underriners to my friends and family.
5/22/2024
Michael K. VERIFIED CUSTOMER
Tanner was able to squeeze me to help with a tire problem
5/21/2024
Britton B. VERIFIED CUSTOMER
Everyone I encountered was extremely professional and courteous. Don who drove the shuttle was awesome and was a pleasure to be around. Overall very good experience!
5/18/2024
James W. VERIFIED CUSTOMER
I am more than satisfied. We had our Hyundai in a couple years back for a warranty A/C problem. Just the other day I noticed it was doing the same thing ..and blowing cool but not cold air. I wasn't too worried as I had ola paper work and had an extended warranty. I was so surprised when Josh called and said that the previous tech had done something wrong and they got everything taken care of and there was no charge at all. To error in favor of the customer and take responsibility for this error just amazed me. That's CUSTOMER SERVICE AT ITS BEST. We came all the way from Great Falls because I trust this place and now even more so. The next vehicle we get when we start looking will be from UNDERRINER HYUNDAI. This is the kind of customer service that solidifies my loyalty to them. Great job everyone and Thank you so much. A very satisfied customer. James W
5/18/2024
Ivy S. VERIFIED CUSTOMER
Everyone was awesome!
5/17/2024
Steven A. VERIFIED CUSTOMER
X
5/17/2024
Larry M. VERIFIED CUSTOMER
He treated me very well. Very personable. Offered me many extras, and when I declined, he was very professional about it. I will be back. He's a good one, don't let him get away!!
5/17/2024
Michael K. VERIFIED CUSTOMER
Joshua took my concerns seriously and made me sure that my car was okay
5/17/2024
Angela W. VERIFIED CUSTOMER
Polite and helpful.
5/17/2024
Ruth H. VERIFIED CUSTOMER
I heard the service personnel talking about me. I don't know if they nee I could hear them talking or if they didn't care. I was told they couldn't get thru to the warranty company and that my warranty had expired. I was told that alot of these warranties aren't very good and I should go over it with a fine tooth comb. I drove 200 miles and didn't my car looked at. I have purchased 3 NEW cars and 1 used from underrhiner. This car was not purchased there is that why it was poor customer service?
5/16/2024
Kelly T. VERIFIED CUSTOMER
Thank you ????. I also had the mechanic that worked on my xc60 and ask if things were working properly. The service today I felt was a team effort and Joshua has been with Underriner for three years and provided good service with genuine feedback, service and information.
5/16/2024
Ray C. VERIFIED CUSTOMER
Great
5/16/2024
Jeana L. VERIFIED CUSTOMER
Jackson is always helpful and kind. I appreciate hm and the amazing folks there. From Scott Ostrum who sold me my car, yo everyone in maintenance, I have been really impressed.