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Real Reviews from VERIFIED CUSTOMERS
James G. VERIFIED CUSTOMER
Brought my vehicle in a second time for intermittent flashing of engine light. Under 1,000 miles. Was told everything checked out o.k. no solution offered. Am I to just live with it and how do I tell if it's a real warning or not. This is an issue I won't just live with. Somewhere in Hyundai land someone know this issue and how to repair it. I expect Underriner to research this and find out the solution. In the meantime, I am driving a brand new Kona with a defect.
6/12/2025
Nick B. VERIFIED CUSTOMER
Took care of a problem that I assumed was covered under warranty but was not. Greatly appreciated, that is what I consider good service.
6/12/2025
Amber B. VERIFIED CUSTOMER
Thanks for the excellent service
6/12/2025
Amber H. VERIFIED CUSTOMER
My Volvo has been making a noise , like a loud humming noise every time I push my gas’s pedal. For about a month every time I drive it . So a bring it in and waited over 2 hrs and when it’s done they said that he couldn’t hear the noise . I start my car to leave and I hear the noise . Ugh ????
6/10/2025
Toni H. VERIFIED CUSTOMER
Everybody was extremely nice and helpful
6/10/2025
Cheryl P. VERIFIED CUSTOMER
I had brought in the vehicle for two recalls, but primarily there was a molding or some sort of plastic hanging off of my car on the bottom… They inspected the car and said they couldn’t find anything loose or hanging down off of anything… About an hour after I left the dealership, it was hanging down again lol, I’m sure it was just simply overlooked on accident, but just kind of funny… I’m calling on Monday to see if they can take a look at it whenever I can find time to bring it back to Billings
6/8/2025
Melinda T. VERIFIED CUSTOMER
Retraining on libe tech. Lost all oil in santa fe because of pinched seal. Had to use my AAA towing to get it back to dealer. Mike the manager of service is doing his best to help.
6/7/2025
Matt K. VERIFIED CUSTOMER
Jackson Standing was extremely helpful in delivering the automotive service for our Volvo. Thank you very much!
6/7/2025
Trisha Z. VERIFIED CUSTOMER
I made my appt online and they didn’t have any record of it. They said they could still service the vehicle so that was good. I rec’d a video of my car being checked in. Then it was crickets. I finally called the service department 15 minutes before they closed and Jackson answered. He soon figured out that my car appt was forgotten and no one serviced my car. He did sincerely apologize and assured me my car would be serviced first thing in the morning. I luckily have family that live in Billings so I was able to spend the night. As I don’t live here. As promised, my car was serviced first thing Friday morning. Jackson gave me his card and told me I could contact him directly with any questions going forward. He also gave me a discount on the service.
6/7/2025
Sarah R. VERIFIED CUSTOMER
Bonnie was 10/10 and went above and beyond to help me. It was an overall excellent experience, however I had to drive 2 hours home with my sunroof missing. I think there could be other options for your customers who live out of town.
6/6/2025
David G. VERIFIED CUSTOMER
Problem fixed quickly, in and out.
6/6/2025
Gray (. VERIFIED CUSTOMER
I think they should clean inside as well. The dash, floor etc.
6/5/2025
Randolph L. VERIFIED CUSTOMER
Bonnie is great!
6/5/2025
Buisness B. VERIFIED CUSTOMER
We appreciate all you do for us! Didn’t understand the text link we received so I called today. Just got a service vm. No call back but maybe tomorrow? I know you’re busy. Thank you.
6/4/2025
Brandy P. VERIFIED CUSTOMER
I have been in twice and given the wrong part number to order both times form the service department.I had to drive from Helena to Billings twice just to be told that you had given me the wrong part number and should’ve done more research to to determine the correct part number. I am extremely dissatisfied and out over a thousand dollars due to your errors.
6/4/2025
Matthew C. VERIFIED CUSTOMER
Your hyundai service department is way better than other hyundai service departments i have been to. Great job.
6/3/2025
Georgine W. VERIFIED CUSTOMER
The experience was great.
6/2/2025
Vicky R. VERIFIED CUSTOMER
Was told it was a 3 or 4 hour fix. Took close to 6.
6/2/2025
Beverly M. VERIFIED CUSTOMER
I was helped mostly with Jackson Stading. Bonnie was at lunch but did check me out when vehicle was ready
5/30/2025
Rita H. VERIFIED CUSTOMER
Very courtliest, professional and friendly personally.
5/30/2025