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Real Reviews from VERIFIED CUSTOMERS
DARLENE M. VERIFIED CUSTOMER
Thank you!
4/30/2024
SARAH H. VERIFIED CUSTOMER
Lyndsey is absolutely outstanding! You should be proud to have her at your company. She represents your company with such kindness and the uttermost courtesy as well as vehicle knowledge. She is one reason I keep coming back. Thank you for taking such good care of my Corolla. I love my little car. Sincerely, SARAH H
4/30/2024
Judy A. VERIFIED CUSTOMER
Senior specials or pricing. Would be a nice incentive.
4/27/2024
Judith B. VERIFIED CUSTOMER
We were very pleased with the thoroughness and the kind n ess shown to us.
4/27/2024
Deborah B. VERIFIED CUSTOMER
Always the best service from Kari.
4/27/2024
Jon W. VERIFIED CUSTOMER
Thanks for the great service!
4/26/2024
Dave S. VERIFIED CUSTOMER
Quick and polite personnel
4/26/2024
Joseph M. VERIFIED CUSTOMER
Great service from everyone, especially from Lyndsey. She goes above and beyond!!
4/25/2024
Diane J. VERIFIED CUSTOMER
Great service, friend people!
4/25/2024
Angela L. VERIFIED CUSTOMER
You are always AMAZING! Everyone is so kind and I really appreciate the vehicle pickup at Lakewalk ????
4/25/2024
Lisa A. VERIFIED CUSTOMER
Fast service!
4/25/2024
Tim M. VERIFIED CUSTOMER
Thanks for getting my son’s car repaired. The follow up was outstanding!
4/24/2024
Steven B. VERIFIED CUSTOMER
Thank you for the great service!
4/23/2024
Brenda Z. VERIFIED CUSTOMER
I made it home so I guess all was good.
4/20/2024
Sierra L. VERIFIED CUSTOMER
I’m pleased with the tire rotation, the filter exchange, and blower motor clean out. I’m very disappointed in the investigation into the malfunctioning rain sensor. The report and video explained the unit itself had a crack and that the adhesive may have been reused contributing to the issues. Upon further personal investigation with the unit, I found it was evident the unit was not cracked but scratched on the exterior, it was difficult to recognize the scratch as such without removing the unit from the windshield which made it obvious that did not happen during the diagnostic exam. Additionally the unit was missing the gel pad/sensor tape, and had significant scratches on the reflective surface. The last two issues are significantly more likely to be the contributors. The recommendation was to replace the unit itself which would’ve been reasonable if the unit wasn’t missing a key component (sensor tape). The tape should’ve been the first suggestion at around $3 for a replacement piece of tape it seems far more reasonable to start there and escalate up the chain as needed. While I sincerely appreciate that time expertise goes into diagnostics, justifying the steep price of $160, I feel as if the investigation should have been significantly more thorough and at minimum open the unit to check connections and check to ensure all components are there and intact.
4/20/2024
Emily D. VERIFIED CUSTOMER
Thanks for exvellent service!!
4/19/2024
Howard G. VERIFIED CUSTOMER
Dealing with Kari Toyota for many years and have never been disappointed
4/19/2024
Steven K. VERIFIED CUSTOMER
New technology that kept me updated via my phone. Arrived early and my vehicle was serviced early too! Was on my way quick!
4/19/2024
Not-Provided M. VERIFIED CUSTOMER
Lyndsey is great. But it took 3.5 hours from my appt time to tell me i have a sensor off line. Didnt even perform any work and it took that ling
4/18/2024
Barbara L. VERIFIED CUSTOMER
Thank you for the excellent service and your thoughtful communication
4/18/2024