Everything went as expected, the work got done, the environment in the waiting room was pleasant, and the whole experience was just fine.
6/26/2026
Steven L. VERIFIED CUSTOMER
Service was friendly and efficient
6/26/2026
Chris T. VERIFIED CUSTOMER
Service was courteous and prompt
6/26/2026
Matthew S. VERIFIED CUSTOMER
There are not enough service advisors over lunch time. My car was done but I waited for at least 20 minutes because one advisor was on lunch and the other was doing his best to keep up with phone calls and other customers walking in.
6/26/2026
Luann L. VERIFIED CUSTOMER
I was happy overall with my experience. I just was a little disappointed to be awaiting in line when a couple of people were not doing much and seemed could have waited on me and another customer sooner.
6/26/2026
Mary R. VERIFIED CUSTOMER
Very nice and professional alwayss
6/26/2026
John W. VERIFIED CUSTOMER
Ryan, was able to get truck in for service ahead of schedule staying in communication as well. Thanks so much! Thanks to Kerry in parts as well helping with getting recall parts in stock for service. I have appreciated his help for years!
6/26/2026
Tom Y. VERIFIED CUSTOMER
Done promptly and quickly.
6/25/2026
Ronald D. VERIFIED CUSTOMER
Done on time in a timely manner
6/25/2026
Angela L. VERIFIED CUSTOMER
Always an awesome experience!
6/24/2026
Rossanne H. VERIFIED CUSTOMER
Service was great and staff.
6/24/2026
Shelley T. VERIFIED CUSTOMER
Joe, The shuttle driver, is great. We actually had a lot in common with our fathers. He got honked at because we were moving into the left lane and cutting off a car a bit that I observed not far back enough in his blind spot to the left of us. I'm sheepish to state this but that made me nervous. I feel like you should know that.
6/24/2026
Ann R. VERIFIED CUSTOMER
Everything went so smoothly from check in to finish. This is my first new car and I look forward to returning for further maintenance. Thank you
6/21/2026
James C. VERIFIED CUSTOMER
No comment
6/20/2026
Leah E. VERIFIED CUSTOMER
Brett is a great asset to the team at Kari Service Dept. He is always professional and courteous and instills trust in the patrons, including myself. I will keep coming back due to excellent team members like Brett and the excellent service my vehicles receive at Kari Service Department!
6/19/2026
Carol K. VERIFIED CUSTOMER
I appreciated clear answers to my questions and the help putting my clean rear floor mat back. Brett was friendly, patient, and polite. Thank you.
6/19/2026
Mary P. VERIFIED CUSTOMER
Always friendly, honest and thorough
6/19/2026
Michelle W. VERIFIED CUSTOMER
Very helpful with getting my radio to work again.
6/19/2026
Dianne H. VERIFIED CUSTOMER
It was great
6/19/2026
Leah E. VERIFIED CUSTOMER
Brett is always professional and courteous, and takes great care of me as a customer. The service he and Kari Service Department provide has always been and continues to be excellent. I have been a customer for over 25 years due specifically to the trust I have in the individuals in the Service Department at Kari Toyota.