Keeping myself and my Tacoma on the road greatly appreciated...
4/26/2026
Christopher C. VERIFIED CUSTOMER
I congratulate Kari Toyota on the very helpful and knowledgeable staff with whom I interacted regarding my Sienna alignment and other service questions. Brett, Ryan and Steve were all amazing!
Thank you
Christopher C
4/23/2026
Jack S. VERIFIED CUSTOMER
As I said to Ryan, the reason for my trouble was leaving my key fob in my vehicle in my garage. The problem as I see it lies with not being told this when I bought the truck….seriously? who reads the owners manual cover to cover? This is a problem with Toyota not a service department or salesperson
4/23/2026
Thomas S. VERIFIED CUSTOMER
You
4/22/2026
Mike K. VERIFIED CUSTOMER
The service was thorough and explained completely. Kari staff are always so helpful, patient and respectful!
4/22/2026
Steven W. VERIFIED CUSTOMER
Ryan is truly an amazing asset to your team. His enthusiasm is contagious. He goes the extra mile consistently. His knowledge is commendable. An extremely valuable employee that you would be hard put to replace. Thank you for a great experience. Steve Wisneski
4/21/2026
Thomas D. VERIFIED CUSTOMER
Very friendly and helpful service. Thanks.
4/18/2026
Mary L. VERIFIED CUSTOMER
This was the first time I’ve ever had work done on my car as a young woman where I haven’t felt uncomfortable, pushed to buy any product or service I didn’t need, and left feeling like I had an honest experience with quality service to my car. I really appreciate that!
4/18/2026
John D. VERIFIED CUSTOMER
The warranty work started on time as scheduled and was completed in a timely manner. Only drove like ten miles so far, but all is good! Thanks…
4/18/2026
Julie O. VERIFIED CUSTOMER
Always enjoy visiting Kari
4/17/2026
Curtis W. VERIFIED CUSTOMER
They got me in when they were booked and fixed the problem very quickly. Happy!
4/17/2026
Daniel P. VERIFIED CUSTOMER
Ryan was very pleasant, he had good eye contact while answering our questions or concerns. He explained things well in a way we could understand. Firm hand shake, has good people skills, very personable. We feel Ryan is a definite asset to your company, Kari Toyota. (Maybe he should be in line for a pay increase??) ????????
4/17/2026
KENNETH S. VERIFIED CUSTOMER
Great job
4/17/2026
Kevin B. VERIFIED CUSTOMER
Ryan was very kind and thoughtful during my visits. He was very professional, and I appreciated his help.
Kevin
4/16/2026
Brenee W. VERIFIED CUSTOMER
Always a great experience working with Brett, Ryan, and the back of house team. Shout out to K. Smith, Steve, and techs! :)
4/16/2026
Anna C. VERIFIED CUSTOMER
The app needs to match actual costs. I went in to this appointment knowing it would cost $1000 but then I show up and I’m told it will be more. Then I approve a few additional costs and the app states $1300 when the bill was actually $2300. I will say management made it right by bringing the cost down a little bit it was still much more than the $1300 I was seeing and approving online.
4/16/2026
Melissa G. VERIFIED CUSTOMER
I minimally spoke with my service advisor, I did speak with a manager and with another advisor at pickup. The problem was successfully diagnosed however the amount if time needed to correct the issue was too lengthy to be resolved in one day. I took my vehicle home to reschedule an appointment at a later time.