Very pleased with the service, Jessica kept me well informed about the work being and changes that came up that would delay being finished by Monday. Great customer service, will continue to use Kokomo Toyota.
7/23/2025
William H. VERIFIED CUSTOMER
Always.
A pleasure to work with Kokomo auto world.
Thank you
7/23/2025
Daniel S. VERIFIED CUSTOMER
Very nice guy, very helpful, great attitude.
7/23/2025
Jay M. VERIFIED CUSTOMER
Great service today.
7/22/2025
William T. VERIFIED CUSTOMER
We thought that free oil changes were throughout the 36K mile warranty. Found out it is only 24K miles for free oil changes. Had to pay $80 some for oil change and tire rotation. Jessica did give me my military discount of 10. %.
7/19/2025
Linda J. VERIFIED CUSTOMER
The final bill came out to over $100 more than the estimate. I appreciate how they worked to get the total down to comply with the estimate. It took a little while, but they were persistent and managed to do it. I like working with people who keep their word. Good job, guys!
7/19/2025
Valerie B. VERIFIED CUSTOMER
I did not know what to expect this morning or if I would even be able to get the car in to be serviced; but I was told there were openings. Jessica kept me up to date and provided great service. I appreciate the great service at Kokomo Auto World.
7/18/2025
Jenny H. VERIFIED CUSTOMER
I expect excellent service. Thank you for not disappointing me!
7/18/2025
Gary T. VERIFIED CUSTOMER
Trey did a nice job explaining all work done. Would also like to compliment the shuttle driver. He was very polite and friendly
7/18/2025
Tanya B. VERIFIED CUSTOMER
Always a good experience at Kokomo auto world! Trey is knowledgeable and helpful.
7/18/2025
Robin R. VERIFIED CUSTOMER
I am very pleased with my experience at Kokomo Auto World and I am very happy with the experience with Jessica Koon and Brian Coleman. They both made the process smooth and easy. Thank you!!!
7/18/2025
Rick B. VERIFIED CUSTOMER
You are so welcome
7/18/2025
Terra N. VERIFIED CUSTOMER
Trey made the whole process so easy and answered all my questions. He truly provided excellent customer service. Thank you, Trey!!
7/17/2025
Michael S. VERIFIED CUSTOMER
Awesome job!
7/17/2025
Kaylee W. VERIFIED CUSTOMER
Jacob was super easy to work with. He was caring, kind and made the whole process simple. He didn’t charge me a diagnostic fee, even though he easily could have. That kind of kindness isn’t something you see every day. I really appreciated how he did me a solid.
7/17/2025
Not-Provided C. VERIFIED CUSTOMER
Great service.
7/17/2025
Nancy T. VERIFIED CUSTOMER
Courteous and prompt!
7/16/2025
Mary A. VERIFIED CUSTOMER
Everyone knows what they are doing and they are all friendly. Makes me happy I bought a Honda. They make it easy
7/16/2025
Freddie H. VERIFIED CUSTOMER
100% satisfied at this time never have I had a issue with the work. Knock on wood
7/16/2025
Thomas P. VERIFIED CUSTOMER
Great communication from Trey throughout the repair process.