The repair estimate was set fourth prior to the appointment and was inline with the actual repair cost.
7/29/2025
David H. VERIFIED CUSTOMER
She did an excellent job of orchestrating my recent service needs.!!
7/28/2025
Jill M. VERIFIED CUSTOMER
Great work
7/26/2025
Patrick G. VERIFIED CUSTOMER
Jacob made our extended stay more manageable, thx again.
7/26/2025
Danny M. VERIFIED CUSTOMER
Thank you
7/26/2025
Debbie B. VERIFIED CUSTOMER
I will be back next week as a piece from my glove-box was on floor- apparently when cabin filter checked- is when this happened/ hopefully a quick fix
7/25/2025
Joseph W. VERIFIED CUSTOMER
Jessica was great! Got our car back to us with care!!
7/25/2025
Debra Y. VERIFIED CUSTOMER
Job was well done and the staff are extremely friendly!!????
7/25/2025
Mary H. VERIFIED CUSTOMER
Anthony was extremely professional in dealing with this problem. He should be commended on the way he handled this situation.
7/25/2025
Jayne O. VERIFIED CUSTOMER
I can count on Trey to help me whenever an issue develops. He is the best! He loves to help people ; he provides service with a smile. He is very humble; he is one great guy.
He is definitely an asset to Kokomo Auto World! Kudos to him!
7/25/2025
William H. VERIFIED CUSTOMER
Always a pleasure
7/25/2025
Sharon L. VERIFIED CUSTOMER
Thanks for the shuttle!
7/25/2025
Charles T. VERIFIED CUSTOMER
Im very unhappy about choosing a honda. Its given me problems and its just not as nice as other hybrids at the same price point. The service team is great tho so at least I'll have good people fixing all the stuff that breaks
7/24/2025
Victoria D. VERIFIED CUSTOMER
I was rushed in and out upon dropping off and picking up my vehicle. I did not have an opportunity to ask for clarification or gain further service recommendations. The problem I sought repairs for is not fixed at all and I feel like I wasted $85. This was my first impression of the service at Kokomo Auto World and I am very let down. I was hopeful for a solution to my persistent auto issues and just feel more stressed and like I’m throwing more money. I unfortunately am not satisfied with my experience and it is highly unlikely I will return.
7/24/2025
P VERIFIED CUSTOMER
Great service! Thank you!
7/24/2025
Emily B. VERIFIED CUSTOMER
Excellent service representative. Answered all my questions. Very friendly
7/24/2025
Austin M. VERIFIED CUSTOMER
A little bit of a wait before anyone checked me in, but the service process went smoothly. Lobby was clean, refreshments were pleasant and fully stocked. Kids had fun in the play area. Check out prices was super smooth. I love the new DMS. Upon returning to car. Air breather on the air filter was left loose when reattaching the air box- car had a check engine light and rough idle when first started. Not a big deal, just slow down . Easy mistake. Other thing I noticed was the backing from the oil change sticker was left in the cup holder. Again not a big deal, it’s just paper. I’m a technician and have worked here before. It’s an easy mistake to make. Everything else was fantastic. Overall happy visit! Would have done it myself but am currently recovering from surgery. Thank you KAW!
7/24/2025
Loretta L. VERIFIED CUSTOMER
She did a great job. The problem was remedied in a timely manner.
7/23/2025
Susan A. VERIFIED CUSTOMER
I always get great service and everyone is always helpful.