I was told when I bought the vehicle that it was covered for 30 days. I brought it in there to have a bump underneath their checked out a bump bump bump and they told me that it needed struts and it would cost me $1350. I’ve checked with several other Mechanics around and the highest cost for that identical thing was approximately between 700 and 800 I am not happy with you and I will not do business with you again they should replace those struts and without question.
10/29/2025
Kristen J. VERIFIED CUSTOMER
I asked for a hard reset for the radio/screen in my Honda CRV. I was charged $164 for a diagnostic test and the gal rebooted the radio/screen by using the vol/audio button. That was not a hard rest. She should have unplugged the battery on the negative end to do a hard reset for my radio. All she did was turn it on and off. I paid $164 for that.
10/28/2025
Kimberly H. VERIFIED CUSTOMER
Will be happy to ????????
10/28/2025
Donald S. VERIFIED CUSTOMER
I really appreciate the time he took to answer my questions
10/28/2025
Marsha B. VERIFIED CUSTOMER
No issues. Thanks!
10/28/2025
Lisa T. VERIFIED CUSTOMER
When I called for a pick up to retrieve my car.. the female that answered the phone in the service dept was less than friendly. She took care of the details just not very friendly
10/27/2025
Ann L. VERIFIED CUSTOMER
Jordan was great!
10/25/2025
Adam R. VERIFIED CUSTOMER
Great work
10/24/2025
Rathe L. VERIFIED CUSTOMER
Jeremy Allman was fantastic! Very knowledgeable and explained to me exactly what was done to my vehicle, why it was done, and when to expect to have my next service. Absolutely top notch service! Great experience. Great people. Great place. I will be back 100%!!!!!! Thank you Mr. Allman!
10/24/2025
Cheryl S. VERIFIED CUSTOMER
Very happy. Thank you.
10/24/2025
Gus F. VERIFIED CUSTOMER
Didn’t appreciate the greasy fingerprints on the front of the hood
10/23/2025
Andrew P. VERIFIED CUSTOMER
Was very nice and if he didn’t know the answer to my question he found someone who could very good experience thank you
10/23/2025
Ivan P. VERIFIED CUSTOMER
Great group of professionals! Our appointment was at 11...and all was done at 12
Very pleased and impressed with the courtesy of Jacob.
Defined will recommend Toyota Kokomo service to our friends
.
10/23/2025
Scott D. VERIFIED CUSTOMER
Jordan was extremely helpful today, great work.
10/23/2025
William H. VERIFIED CUSTOMER
Always happy with Kokomo Auto world. Jacob, does a good job , always good time and the right price.
10/23/2025
Ronald H. VERIFIED CUSTOMER
Great service. Fuel pump replaced in 2 hours.
10/23/2025
Robert D. VERIFIED CUSTOMER
Thanks
10/23/2025
Betty S. VERIFIED CUSTOMER
Job well done!
10/22/2025
John P. VERIFIED CUSTOMER
Always trust our Toyota vehicles to Kokomo Toyota, plain and simple service is always above and beyond!
10/22/2025
William W. VERIFIED CUSTOMER
I drive all the way from Indianapolis to come there past quite a few other Toyota dealerships good people good service. I love coming there.