The service at Kokomo auto world is the best. The service personnel are always polite and helpful.
10/21/2025
Dan B. VERIFIED CUSTOMER
Every employee I spoke to today was very professional and courteous. Thank you
10/21/2025
Bill S. VERIFIED CUSTOMER
Everyone is friendly and honest and helpful
10/21/2025
Marcus H. VERIFIED CUSTOMER
Jessica and techs did good!
10/21/2025
Kari W. VERIFIED CUSTOMER
I received 3 calls to schedule the recall within 3 1/2 hrs. When my husband scheduled it (as all calls were while I was working). They told him it’d be an hour. I get there today and they said it’d be 45 min for the maintenance look over and then an additional hour and a half to two hours for the recall. Ended up taking almost 2 hours total. Time communication has always been an issue with the service department I feel. I just ask to be more open and honest so people can appropriately accommodate who don’t live in Kokomo. I drive 45 min to service my vehicles there, not just in city limits.
10/21/2025
Diana H. VERIFIED CUSTOMER
It's been 2 yrs getting the pump fixed, so glad they got the part.
10/21/2025
Ron R. VERIFIED CUSTOMER
Trust is very important part of repeat business. Have my trust
10/21/2025
Timothy H. VERIFIED CUSTOMER
Very professional, kempt me informed, and was personable.
10/20/2025
Rebecca B. VERIFIED CUSTOMER
They were very helpful and solved my two problems. Nice!
10/20/2025
Carla T. VERIFIED CUSTOMER
Very polite and efficient
10/20/2025
Jan Y. VERIFIED CUSTOMER
Very nice and friendly employees. They mean to please.
10/20/2025
Dennis H. VERIFIED CUSTOMER
I was very please with the updates on my vehicle from Jacob Handy.
10/20/2025
Robin L. VERIFIED CUSTOMER
Jessica was very friendly, answered any questions. All went smoothly and we appreciate the multipoint inspection and maintenance report
10/18/2025
Frank I. VERIFIED CUSTOMER
Thought service took longer than expected.
10/18/2025
James A. VERIFIED CUSTOMER
Kokomo Auto world is a fantastic place abd it seems like they really care about serving and serving well. Never have a doubt if my vehicle is fixed right and if pricing is fair.
10/17/2025
Gloria K. VERIFIED CUSTOMER
The software in our vehicle was reset. Auto chair positions and phones would not connect properly. Will have to reset everything again.
10/17/2025
Julie P. VERIFIED CUSTOMER
I’m happy to know that I can get my Acura serviced in Kokomo. Much more convenient than going to Indy.