Derek is a very personable young man and also know all about the functioning of my car.
I give him 5 stars for today
10/30/2024
Robert H. VERIFIED CUSTOMER
Lisa is the BEST!!!
10/30/2024
Elizabeth C. VERIFIED CUSTOMER
Very nice people to deal with!!
10/30/2024
Steven H. VERIFIED CUSTOMER
Made an appointment a week before. Arranged a 7 am drop off as I needed the car back by noon for work. I was told that was the earliest appointment I could make to have my brakes worked on.
I arrived on time and repeated the need for the car to be ready before noon, allowing 5 hours to work on my two front brakes..
I was checked in nit long after.
At around 1130 am I get a call asking me if noon was a hard deadline. I said yes. I was informed that no work had been done on my car because,"we had a lot of winter tires that needed to be mounted that day."
I asked first my car back. No attempt was made by the staff to reschedule and I wonder was there any point of making an appointment as I did do and got bumped for a non emergency alternative.
10/30/2024
Vera M. VERIFIED CUSTOMER
Derek was a great service professional! He was a joy to work with!
10/30/2024
Juvy G. VERIFIED CUSTOMER
Thank you for the great service!
10/30/2024
Carol B. VERIFIED CUSTOMER
Thank you for your excellent service
10/30/2024
Katie F. VERIFIED CUSTOMER
The 2 1/2 hour wait for maintenance and tire change over was not good. Usually I’m in and out within an hour or so. Other than that the service was great.
10/30/2024
John C. VERIFIED CUSTOMER
Excellent service. Tried to connect my truck to Scout gps service which is no longer supported. No replacement for this yet.
10/29/2024
Elaine M. VERIFIED CUSTOMER
As always my car received excellent care. Zeb is so kind and helpful.
10/29/2024
Eric H. VERIFIED CUSTOMER
After waiting for 4 hours for an oil change, tires, and an abs diagnostic test. I was given back my vehicle with seat bolts not securely fastened, no result from the test, and told I should schedule a follow up. And while the service manager tried to rectify the issue, an unsafe vehicle should never have made it out of the service dept., and put my safety at risk as I drove off the lot. Unacceptable.
10/29/2024
Greg M. VERIFIED CUSTOMER
Very professional and in a timely manner. Well done ????
10/29/2024
Douglas B. VERIFIED CUSTOMER
Colby always greets me with a smile and takes care of whatever I’m there for. Keep up the good work!
10/28/2024
Nancy S. VERIFIED CUSTOMER
She is always helpful. She explains everything.
10/28/2024
Anthony V. VERIFIED CUSTOMER
Clockwork and zero issues. Life is good.
10/27/2024
Robert M. VERIFIED CUSTOMER
There was an issue with providing service for the main purpose I came for. Somehow the person scheduling parts/service neglected to add on the hitch and installation and only added the side items on the order. Because of my circumstances, it was a big hassle. With that said, during my visit, everyone was great. Mistakes happen, so guess my only recommendation is to investigate if other customers having similar issues.
10/26/2024
Genevieve S. VERIFIED CUSTOMER
Fast, friendly service
10/26/2024
John G. VERIFIED CUSTOMER
As always Lisa did a geat job. She is very thorough, and professional. She always ask.me before doing things to my vehicle. Thank you very much!
10/26/2024
Barbara A. VERIFIED CUSTOMER
Just to add to my previous comments… I do not need a car wash voucher! THAT is lame when service is so deplorable.
10/25/2024
Jay M. VERIFIED CUSTOMER
Derek was fantastic and friendly and great personality! It was also wonderful to visit with the owner Mr Alderman and talking skiing and ironman’s . A very nice and accomplished man . Amazing