Derek was knowledgeable, provided information that was specific to my vehicle and that I could totally understand. He researched information on a question that I had and call me back next day with answers and suggestions. I will look forward to dealing with him for future visits to Alderman’s. He is a great addition to your team!!!!
9/19/2024
Ronald C. VERIFIED CUSTOMER
Shout out to Todd and team for providing exceptional service. Thanks for making it as seamless as possible.
9/18/2024
Ruth C. VERIFIED CUSTOMER
If you want me to answer one question that’s fine but that was a lie because then you asked me about a trade in amount! stop with this BS I don’t want to buy another vehicle
9/18/2024
George W. VERIFIED CUSTOMER
All was thorough and clear. Thanks
9/18/2024
Victoria G. VERIFIED CUSTOMER
Lisa was great. Communication was top tier and she was extremely personable and knowledgeable.
9/18/2024
Harvey R. VERIFIED CUSTOMER
Took about twice as long for the part to be installed then I was originally told. Lucky I had the time. Otherwise all went well.
9/17/2024
Edward D. VERIFIED CUSTOMER
The whole staff is amazing!
9/17/2024
Donald D. VERIFIED CUSTOMER
?
9/17/2024
Joyce K. VERIFIED CUSTOMER
Customer service is always superb!!!!
9/16/2024
Jodi H. VERIFIED CUSTOMER
Lisa was great!!! She answered all of my questions.
9/16/2024
David C. VERIFIED CUSTOMER
He was great, very professional and knowledgeable. Rapid work done and in and out very quickly. He was great and Alderman‘s is really great! Thanks everybody. David L Cleary.
9/15/2024
Charles B. VERIFIED CUSTOMER
Thank you!
9/15/2024
Randy B. VERIFIED CUSTOMER
All good
9/13/2024
Michelle P. VERIFIED CUSTOMER
When I said there was a loud noise that sounded like a shroud or something was rubbing, I expected my service tech and advisor to take the car for a longer than 6 mile ride. I was told they couldn’t reproduce the sound. Well, if they had asked me to ride along, maybe just maybe it could have been heard and dealt with.
9/13/2024
Leslie T. VERIFIED CUSTOMER
Lisa is always friendly and efficient.
9/13/2024
Christopher L. VERIFIED CUSTOMER
Derek was very fast to respond to any inquiries and handled the service appointment smoothly.
9/13/2024
Donella S. VERIFIED CUSTOMER
Lisa is awesome.
9/13/2024
Jeremy M. VERIFIED CUSTOMER
Service department does a great job! Wish sales department worked as hard!
9/12/2024
Kerin D. VERIFIED CUSTOMER
Lisa was great. She explained everything. And, she was able to have the 40,000 mile check up done while I was there for another issue.
9/12/2024
Brian K. VERIFIED CUSTOMER
Things didn’t work out with the gas tank & now my check engine light is on
I’m furious !!