Just a little hiccup when he called with the cost of repairs, he listed all the work that was being done & a part replacement & said the total wall $170 but, what he SHOULD have said was that it was only the cost of the last thing he listed, which was a single part author labor. Not a big problem but, could have been more so if the job was a lot bigger.
10/25/2024
Paula B. VERIFIED CUSTOMER
Excellent service
10/25/2024
Pete D. VERIFIED CUSTOMER
Staff is very knowledgeable and nice.
10/25/2024
D N. VERIFIED CUSTOMER
I had a scheduled appointment at 8 AM. When I arrived back an hour and a half later my vehicle still wasn’t being worked on. I was told it would be another two hours. I took my truck back clearly you are too busy for me so I scheduled with my local mechanic, who is taking care of my truck. You won’t have to worry about servicing my vehicle unless it needs warranty work.
10/25/2024
Dennis M. VERIFIED CUSTOMER
Job well done
10/24/2024
Ronald W. VERIFIED CUSTOMER
Not sure why it takes over a hour for a sticker . Then had to wait for cabin filter to be changed . This may have been sped up if instead of a message service person came out and asked me if I wanted it done . Derek's customer skills are very weak.
10/24/2024
Gerry M. VERIFIED CUSTOMER
Great service and assistance addressing options!
10/23/2024
Timothy E. VERIFIED CUSTOMER
Good folks to work with.
10/23/2024
Katherine M. VERIFIED CUSTOMER
Happy to give Alderman’s a great review.
10/23/2024
Julie G. VERIFIED CUSTOMER
Derek was great with helping us with both of our vehicles getting the registration, repairs, saving money, and keeping us updated on progress.
10/23/2024
Sandra B. VERIFIED CUSTOMER
Staff was welcoming and efficient. Thank you!
10/23/2024
Walter F. VERIFIED CUSTOMER
Derek was friendly and professional. The service was completed in an efficient and timely manner.
10/22/2024
Shawna B. VERIFIED CUSTOMER
Satisfied, as always, with the service department at Alderman’s!