Lisa was awesome setting up the appointment and help where to get widow fixed. Colby was great explained everything to my wife and very thorough sent videos which was also nice. extremely. happy with the service he provided. They were both amazing!!!
12/28/2024
Scott M. VERIFIED CUSTOMER
All good. Great experience.
12/28/2024
John P. VERIFIED CUSTOMER
Glove box came disconnected after cabin air filter service. Needs to be fixed.
12/28/2024
Kevin T. VERIFIED CUSTOMER
No comment
12/27/2024
Frank B. VERIFIED CUSTOMER
Lisa was great !
12/26/2024
Kevin B. VERIFIED CUSTOMER
Lisa was personable. She was pleasant while greeting you. It made me feel comfortable and at ease. Lisa was also thorough while checking me in. She explained the results well while checking me out. I was very satisfied with Lisa and my experience at Alderman's Toyota.
12/24/2024
Janice P. VERIFIED CUSTOMER
Derek is great. He is kind, knowledgeable, he listens, and he's very polite.
12/24/2024
John P. VERIFIED CUSTOMER
Lisa is great. Excellent customer service!!!
12/24/2024
Robert M. VERIFIED CUSTOMER
Very professional
12/24/2024
Wenda C. VERIFIED CUSTOMER
The work on my car was completed before schedule and shop attendant s kindly waited until I arrived before turning off the lights.????
12/23/2024
Peter M. VERIFIED CUSTOMER
Excellent work. The service team found the problem and made the electrical repair that was missed in 2 repair trips at a different Toyota dealer ship.
12/22/2024
Marina G. VERIFIED CUSTOMER
But I would like to trade in my 2016 Audi A4 on a newer used car
12/22/2024
Douglas M. VERIFIED CUSTOMER
Colby was very polite and efficient.
12/21/2024
Marianne S. VERIFIED CUSTOMER
I arrived 30 mins early for my appointment. Zen greeted me right away and took my car right in. He was courteous and pleasant....overall great experience.
12/21/2024
Gerard P. VERIFIED CUSTOMER
Lisa is the best
12/21/2024
Colton B. VERIFIED CUSTOMER
Fine service appointment but I would never pay $50 for an air filter, especially after you show me a picture of the exiting one which means you’ve already done the “labor”. It’s a $15 part. If you charged what it actually cost then I would have done it.
12/20/2024
Stephanie S. VERIFIED CUSTOMER
Derek was so helpful and supportive during a difficult time I experienced with both AAA and Toyoto Care. He went beyond ‘routine’ to get my car to Aldermans to replace a bad battery and do a recall service. His kindness and professionalism deeply appreciated!
12/20/2024
Melissa F. VERIFIED CUSTOMER
Great service
12/20/2024
Phyllis W. VERIFIED CUSTOMER
Complete and courteous service
12/20/2024
Frederick L. VERIFIED CUSTOMER
Lisa was extremely helpful and conscientious. Much appreciated!