This service dept. is top notch ! Everyone was pleasant and competent. A great experience all around, from check in to service manager.
1/14/2025
Elizabeth C. VERIFIED CUSTOMER
Lisa is wonderful. She noticed we were due for an oil change, so she took care of that too.
1/14/2025
Not-Provided I. VERIFIED CUSTOMER
Hopefully you can get me in tomorrow or Wednesday for a full go over with the Toyota scan
1/14/2025
John B. VERIFIED CUSTOMER
Great job in helping me!
1/14/2025
Shawn S. VERIFIED CUSTOMER
Thank you for your service
1/13/2025
Erica O. VERIFIED CUSTOMER
Knowledgeable and good at explaining service
1/13/2025
Daniel D. VERIFIED CUSTOMER
Zeb and Josh are the best!
1/11/2025
Ivan P. VERIFIED CUSTOMER
Ok
1/11/2025
Susan H. VERIFIED CUSTOMER
Very attentive and very satisfied with his service thank you, Aldermans!
1/11/2025
Adam P. VERIFIED CUSTOMER
Excellent service. Thank you!
1/11/2025
Daniel H. VERIFIED CUSTOMER
I'm extremely pleased that you stood behind your product and word. Covering the service and parts because you sold a truck that said it had A/C when purchased in March. When it didn't work in May when I tried it, you guys stood behind your word and made it right.
1/10/2025
Richard W. VERIFIED CUSTOMER
prompt, quality service!
1/10/2025
Phil L. VERIFIED CUSTOMER
Great staff in service
1/10/2025
Bruce B. VERIFIED CUSTOMER
Good job on servce, except Sirius XM and Toyota Connect stopped working.
Took some back and forth to get SiriusXM revived. Connect app to communicate with car is not working
1/10/2025
Christine K. VERIFIED CUSTOMER
I will be taking my service elsewhere when possible
1/9/2025
Richard D. VERIFIED CUSTOMER
Brought my truck in two weeks ago to have it diagnosed with some kind of exhaust leak worked with Todd took him for a ride. He then took somebody else with him for a ride. They diagnosed it as an exhaust manifold when I brought it in today at 8 AM I didn’t hear anything back so I called at four and they told me they left me a message 20 minutes ago, which I never got and that they needed another part a heat shield, which would take a week so nothing was done on my truck. I did receive a text at 9 AM so they did have my number But when I checked with them, they had my wrong address and assume wrong phone number my suggestion is to confirm customer‘s phone number and address before they leave. A little disappointed that it wasn’t diagnosed that it needed a manifold and heat shield on initial visit two weeks ago, but I scheduled another appointment and I will bring it in a week from Friday and we will try it again.
Rich
1/9/2025
Nicholas C. VERIFIED CUSTOMER
I love you guys! Only slight criticism is that Derek said about an hour and it was more like two. Normally not a problem but I wanted to get home for my dogs
1/9/2025
Amanda M. VERIFIED CUSTOMER
My car was there all day and never got in for oil change. If you don’t have time to do it don’t make the appointment.
1/9/2025
John G. VERIFIED CUSTOMER
Way to long
1/8/2025
Michelle F. VERIFIED CUSTOMER
Everything from communication to service was amazing. Thank you!