I have been a customer for a long time. I have so much trust in Alderman’s Service Dept, and am grateful for the outstanding customer service. I haven’t looked at my past couple of receipts, but I do wish that my agent would go over my multi-point inspection with me. It’s a reminder and makes knowing what’s ahead easier and often I can schedule my next appt accordingly. Not a complaint. Just something I’ve grown accustomed to and miss. Thanks!
9/11/2025
Carol B. VERIFIED CUSTOMER
Alderman's has always taken care of me, that's why I always try and buy my Toyotas from them.
9/11/2025
Julie L. VERIFIED CUSTOMER
Everyone was great!
9/10/2025
Judi F. VERIFIED CUSTOMER
Great service with a smile!
9/10/2025
Bret T. VERIFIED CUSTOMER
Excellent communication and verification of work expected, with work performed as expected.
He verified work completed and confirmed that I had no other concerns.
9/10/2025
Patricia H. VERIFIED CUSTOMER
Good service!
9/10/2025
Judith D. VERIFIED CUSTOMER
Did you receive my comments?
9/10/2025
Laurel A. VERIFIED CUSTOMER
I have a trusted mechanic that I have had for the last 35 years and have always had secondhand cars. I will be in the market for another car and when Tom Kingsley was at your establishment, I usually bought from him. I love Toyotas, Mazda’s, And generally Japanese cars. Everything inside works forever, but on Toyotas, they rust quickly. I think Honda and Mazda are a little bit heavier material. Your service department and business are very professional and a little more expensive than what I am used to.
9/9/2025
Meg H. VERIFIED CUSTOMER
The staff are always courteous and the car was inspected in the time I had been told it would be…
Feels like a safe and expedient way to have my car taken care of…
9/9/2025
Carol C. VERIFIED CUSTOMER
Excellent service in a timely manner.
9/9/2025
Dianna W. VERIFIED CUSTOMER
EXCELLENT
9/8/2025
Sean K. VERIFIED CUSTOMER
Sadly, while the tech might have found an issue, it seems to have been unrelated to the noise or oscillation I reported. Other than that, all the people I interacted with were very nice and professional.
9/8/2025
Norma M. VERIFIED CUSTOMER
Very efficient
9/8/2025
Nancy M. VERIFIED CUSTOMER
Don’ understand how vehicle failed because of tires but the report checks tires in the green.
9/8/2025
Linda C. VERIFIED CUSTOMER
Always great service
9/6/2025
Deb F. VERIFIED CUSTOMER
Very reasonable price for VT inspection!
9/6/2025
Thomas N. VERIFIED CUSTOMER
Fine job
9/5/2025
Stephens H. VERIFIED CUSTOMER
Much friendlier and professional staff over the last year or so. Everyone was great, very professional. Fair pricing for service, too!