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Real Reviews from VERIFIED CUSTOMERS
Joseph B. VERIFIED CUSTOMER
Appreciate the whole service department
9/24/2025
Colleen S. VERIFIED CUSTOMER
Very pleasant to work with. Always a good experience and will continue to bring my vehicles to Alderman’s for service.
9/24/2025
Gary C. VERIFIED CUSTOMER
Well I had all my rotors and breaks replaced which was really expensive. Now my breaks are making a loud squealing sound so I had to come back for another look at them. They couldn't find anything wrong because it only does it when they are cold or wet and you first start moving. Now they want me to come a third time and leave my car for a day. That's really hard for me to take the time to come three times and also try and find a ride an hour away. So now I'm stressed every time I hear them squealing and don't understand why with only 40,000 miles this is happening. I'm worried that leaving it a third time they still won't know and don't want to waist more time.
9/23/2025
Melissa V. VERIFIED CUSTOMER
Zeb was great
9/23/2025
Ed H. VERIFIED CUSTOMER
Great service!
9/23/2025
Steve O. VERIFIED CUSTOMER
Fantastic help for us while traveling from SC. Derek is a huge asset!! Thanks so very much.
9/23/2025
Maureen S. VERIFIED CUSTOMER
All systems go for our trip to Colorado! I can always count on you.
9/22/2025
Alan R. VERIFIED CUSTOMER
Derek has been a great tech. Love dealing with him. But on the whole; in the last year I have had my oil plug left loose leaking oil, and now a shipping issue with a wiring harness. Over the last 8 months I have been told the part was on back order (at least 3-4 times) and that I would be notified the day it came in. Apparently it arrived, sat on a shelf for months, and then was sent back because they weren’t sure what it was for? This part affects my daily operation of the vehicle in big way and I find this lapse in organization to be very concerning.
9/22/2025
Cheryl M. VERIFIED CUSTOMER
There wasn’t any one who could bring me my car or pick me up to come get it when it was done. Someone was supposed to to check on it and let me know if they could do it, no one got back to me. Unfortunately i was late to a meeting for work because I couldn’t get my car when it was done. I had to wait for a friend to bring me in at a later time.
9/22/2025
Christiaan B. VERIFIED CUSTOMER
thank you for quick turnaround
9/21/2025
Tina K. VERIFIED CUSTOMER
Always friendly and professional. Keeps me well informed throughout the service.
9/20/2025
Dawn S. VERIFIED CUSTOMER
I always appreciate excellent customer service.
9/19/2025
Phyllis W. VERIFIED CUSTOMER
Thanks to Steve for making sure that my vehicle was serviced properly.
9/19/2025
Micheal O. VERIFIED CUSTOMER
Professional courteous great individual you have working for Alderman’s!!!!????✌️
9/19/2025
Debbie L. VERIFIED CUSTOMER
Everything was good
9/19/2025
Sharen U. VERIFIED CUSTOMER
So far, so good. Timing was also good for service and 4 new tires. Thanks.
9/19/2025
Laura W. VERIFIED CUSTOMER
Sam was friendly and very helpful. This was our first visit to alderman's and we will be returning. Thank you Sam and the rest of the crew!
9/19/2025
Robert T. VERIFIED CUSTOMER
Great service!!
9/18/2025
Paul S. VERIFIED CUSTOMER
Lisa is great you want to keep her and give her more money
9/18/2025
Noel T. VERIFIED CUSTOMER
Zeb was very pleasant and helpful.
9/18/2025