Derek was excellent. He is knowledgeable and took his time to explain all aspects of the tech’s recommendations to help me make a comfortable decision. Keep up the good work Derek and team!
9/30/2025
Carol R. VERIFIED CUSTOMER
Keep up the good work people. I’ve been getting maintenance done on my cars with your branch for years and you’re still my favorite.
9/30/2025
Kevin H. VERIFIED CUSTOMER
Always a great experience to have my work truck serviced. As an essential tool for my business, Alderman's gives me confidence that vehicle issues will not delay my work schedule.
9/29/2025
Bill C. VERIFIED CUSTOMER
Derek and your scheduler were top notch. I'm coming to you when I buy new truck
9/28/2025
Shelly M. VERIFIED CUSTOMER
There was grease on the passenger seat and the middle counsel, the visor on the drivers side.
9/28/2025
Susan H. VERIFIED CUSTOMER
Very nice and great service. Thank-you
9/27/2025
Nicholas B. VERIFIED CUSTOMER
Never heard from him on how the service went. Arrive at the dealership at 501p and everyone was gone and dark. Had a nice sales lady help me. Bill was $2200+. Expected a call to let me know how everything went besides a generic text from a computer that said my vehicle was ready
9/27/2025
Dawn S. VERIFIED CUSTOMER
I appreciate kind and genuine customer service.
9/27/2025
Angela D. VERIFIED CUSTOMER
Thank you, everything went well.
9/27/2025
Linda W. VERIFIED CUSTOMER
Thanks so much for helping us with our rental car!! We were back on the road quickly!! We are really enjoying the Camry hybrid!!
9/26/2025
Greg P. VERIFIED CUSTOMER
Lisa is great-always a positive experience interacting with her. Thanks Lisa!
9/26/2025
Maureen W. VERIFIED CUSTOMER
Friendly professional customer service. Loved the phone update as they worked on my car. They also fit my inspection in. Thank you!
9/26/2025
Kathleen H. VERIFIED CUSTOMER
Awesome job
9/25/2025
Paul T. VERIFIED CUSTOMER
Great people to work with both service and sales
9/25/2025
John D. VERIFIED CUSTOMER
Final bill was more than anticipated.
9/25/2025
Ann B. VERIFIED CUSTOMER
Excellent service from Sam. Must also say that I love the new system that sends a text outlining work to be done, work required for inspection and suggested maintenance. Very informative and worked great.
9/25/2025
Kristi F. VERIFIED CUSTOMER
Sam was courteous, professional, and helpful.
9/25/2025
Vincent R. VERIFIED CUSTOMER
I like the automated texts but when I asked for status on the work no one responded. Would be nice to allow for that ability.
9/25/2025
Nicole K. VERIFIED CUSTOMER
I don’t need to be contacted. I just was a little surprised that I wasn’t asked in advance about paying for the one hour diagnostic(?) time. Every other time I have taken my car in for service, I have been informed of charges and a chance to approve or decline.
9/25/2025
Guy A. VERIFIED CUSTOMER
Lisa always does a great job. I like the text messsge communication. Makes it very easy and efficient.