I was satisfied with Derek, but my June visit I was informed of incorrect information and my inspection was not done. I am glad that Derek found this as the sticker was faded.
9/1/2025
Roland M. VERIFIED CUSTOMER
Derek was professional, kind and honest. I very much appreciated his service and prompt response to my questions.
8/31/2025
Aiden W. VERIFIED CUSTOMER
Derek was an always is a pleasure to work with. I refuse to go anywhere else in town regardless of price. Derek and Alderman’s as a whole always takes care of me to the fullest extent, and gives me peace of mind knowing my car is in tip top shape. 10/10. 5 stars.
8/31/2025
Liane H. VERIFIED CUSTOMER
The fluids weren’t thoroughly checked or topped off and i didn’t receive information I asked about regarding under carriage wax coating or winter tire pricing.
8/31/2025
Ellen R. VERIFIED CUSTOMER
Took forever but Sam was great
8/31/2025
Marleen B. VERIFIED CUSTOMER
I was very satisfied with my service. Jeb explained everything and what the results of the service that was done today.
Thank you!
8/30/2025
Susan H. VERIFIED CUSTOMER
Zeb and his team are the best I I couldn’t be more happier with the service. Thank you.
8/29/2025
Ken C. VERIFIED CUSTOMER
My truck had the same issue, although less frequently, on my drive home.
8/29/2025
Jarrod J. VERIFIED CUSTOMER
Thank you so much for your service. I appreciate your willingness to work with me on my older vehicle. My plan is to add as much life back to the truck in order to use and enjoy it for many years to come. Thank you again for allowing me to be your customer! -Jarrod J
8/29/2025
Giovanina P. VERIFIED CUSTOMER
Very curious, and patient with me was I could not find my registration. He was able to print off and give me a copy of. I’m so appreciative
8/29/2025
Dianne H. VERIFIED CUSTOMER
Unreasonably long wait time.
8/29/2025
Esther R. VERIFIED CUSTOMER
Listening to “service you have a call on line —“ over and over again on the speaker is Most annoying while waiting an hour for car !
8/29/2025
Cynthia J. VERIFIED CUSTOMER
Derek was excellent and went above and beyond with helpful information regarding our 4-Runner’s service ,and interesting product development and that’s why we ourselves prefer, (and we tell everyone else, also!)to go to Alderman’s Toyota for great customer service and product!!
8/29/2025
Barbara N. VERIFIED CUSTOMER
Too expensive to fix
Also when I picked up the car they said I needed an oil change but they never called me to ask if they should go ahead and just do one since the car was already there
Now I have to bring it in again
8/29/2025
Sharon F. VERIFIED CUSTOMER
Zeb is a great service rep for the dealership. High praises to him.
8/28/2025
Moddisa A. VERIFIED CUSTOMER
All was excellent
8/28/2025
Edward P. VERIFIED CUSTOMER
Derrick was professional and got us in and out of the service promptly.
8/27/2025
Triscia H. VERIFIED CUSTOMER
Zeb’s service was excellent. Thanks!
8/27/2025
Brenda T. VERIFIED CUSTOMER
Inspection done in timely matter and a noise from rear left addressed and repaired.
8/27/2025
Michael W. VERIFIED CUSTOMER
Had to call to find out car was done rather than being contacted and told my car was done.