Continued great service at Aldermans. Keep up the good work!
11/4/2025
Carinthia G. VERIFIED CUSTOMER
Easy drop off and pickup
11/4/2025
Karen S. VERIFIED CUSTOMER
My car was taken care of very well, and Sam was excellent in his approach and fixing my car
11/4/2025
Nancy M. VERIFIED CUSTOMER
Everything went as planned and with the highest of customer service.
11/4/2025
Monika L. VERIFIED CUSTOMER
Lisa Harrington was very efficient and stay on top of communication
As my 4 Runner need quite a bit if work
We had dropped it off
Lisa was very receptive to how and when we could pick it up
11/2/2025
Lauren T. VERIFIED CUSTOMER
Everyone there was very helpful and Lisa did superb job!
11/2/2025
William P. VERIFIED CUSTOMER
great service, the tech was very professional
11/1/2025
Max T. VERIFIED CUSTOMER
Great dude. Great place
11/1/2025
Arthur W. VERIFIED CUSTOMER
The price for wipers was a bit deceptive, it looked like $40 for wipers and it was $40 per wiper.
11/1/2025
Padraic M. VERIFIED CUSTOMER
Thank you
11/1/2025
Jennifer M. VERIFIED CUSTOMER
I had an appt today at 10 am to have my car detailed. Waited for it, was told 1- 1 1/2 hr to be done. At 12 pm a guy came to me from detail shop said he just got the car 1/2 hr ago from service & they would get right on it with a couple guys & it would be done soon. After steaming for about 30 minutes I went to service & talked to them about it & they said they delivered it to them right after I went to the waiting area which I know they did as I saw the car being moved. As I was talking to service manager about it the guy that took it out back heard me & said he was the one who took it to them & told them I was waiting for it. He then had a rental car come back that needed to be cleaned as well so when he dropped it off he reminded them I was waiting. Not happy waiting from 10 am -12:40 pm to get my car back. It was cleaned nicely & I had checked it before I paid to be sure as they got it done in 45 minutes. Happy with the people in service area.
11/1/2025
Philip F. VERIFIED CUSTOMER
As always, Lisa was knowledgeable, courteous, and friendly.
11/1/2025
Peter A. VERIFIED CUSTOMER
Prompt courteous and friendly service.
I love Alderman's Toyota!
10/31/2025
James D. VERIFIED CUSTOMER
Derek was thorough and kept me informed.
10/31/2025
Maureen L. VERIFIED CUSTOMER
I don’t have a issue with Sam’s service. However, this is my second trip to have my car serviced as the first time I waited for two hours and they hadn’t even brought it in to look at. The head of the service department did reach out to me promptly, apologized, and got me back into an appointment that would meet my timeline. It would be my hope that the service department team would be made aware of the situation and not have it happen to other customers.
10/31/2025
Jamie H. VERIFIED CUSTOMER
Excellent service! Polite staff!
10/31/2025
Katherine F. VERIFIED CUSTOMER
Thank you!
10/31/2025
Kerin D. VERIFIED CUSTOMER
I felt that he was trying to upcharge me for maintenance on my car that is not needed at this time.
10/30/2025
Ron C. VERIFIED CUSTOMER
Friendly, efficient and just all around a pleasure to work with