I realized after I got home and looked at the bill that the advisor did not take off money from the coupon that I presented at the beginning and also I still don’t have all of my camera views after the update. Jerry B
12/17/2025
Kirk M. VERIFIED CUSTOMER
I have owned Toyota products since 2000. I have been to at least 8 different dealerships in various states. Letting drive through the car wash and the filming and tech and friendliness was by far the best of any I have been to over the years.
12/16/2025
Jarrod J. VERIFIED CUSTOMER
Excellent service experience with Sam Stephens. Sam explained everything I needed to know in great detail and kept me informed of the vehicles repair status along the way. Thank you Sam!
12/16/2025
Charles M. VERIFIED CUSTOMER
Very good experience with everything going great and on time. Nice people who do excellent work.
12/16/2025
Robert B. VERIFIED CUSTOMER
I HAD to be at another business in Rutland before it closed at 4. The oil change was secondary, since I was going to be in Rutland anyway. I arrived at 1:55 oil change should take 45 minutes. But I was told there was a factory recall that would take an hour. I was reluctant knowing my time constraints. Derek insisted it had to be done and it would take an hour and forty five minutes, max. Reluctantly I agreed. I shouldn’t have. I didn’t get my car back for two hours, five minutes before four. I raced over to the other business, arriving at five after four. It was closed. I was furious. Now I have to make another trip to Rutland. I live an hour away. A complete waste of time. I plan to trade the car in next May. I think I will go to Faith’s.
12/16/2025
Glenn R. VERIFIED CUSTOMER
Brakes should not have been shot at 2 years and 20,000 miles. That is a design flaw should be covered under warranty. I had it served only weeks only before while under the original 2 year free maintenance and no one mentioned the brakes were worn.
12/16/2025
Sharen U. VERIFIED CUSTOMER
D3rek was very helpful and considerate today.
12/16/2025
Linda H. VERIFIED CUSTOMER
Everyone was so helpful, And my service was done very good and at a reasonable time. Very satisfied.
12/14/2025
Mary V. VERIFIED CUSTOMER
Everyone at Aldermans js always very friendly
12/13/2025
William L. VERIFIED CUSTOMER
I am wonder why you have me make an appointment and then I'm at you shop for 2 3/4 hours for a winter tire change over. I wish your timing was better. I think this delay should be unnecessary
12/13/2025
Valerie B. VERIFIED CUSTOMER
Although the. Service took way longer than expected all worked out okay in the end.
Thanks,
Valerie
12/13/2025
Lee R. VERIFIED CUSTOMER
Very Satisfied customer.
12/13/2025
Barbara C. VERIFIED CUSTOMER
He was very understanding of the issues I had getting my new tires.
Andy worked very hard on doing what was right for me .
12/13/2025
Laurie W. VERIFIED CUSTOMER
Pleased with his professional behavior. Very knowledgeable
12/13/2025
Virginia M. VERIFIED CUSTOMER
He’s friendly and knowledgeable- what more could I ask for?
12/12/2025
Sherri F. VERIFIED CUSTOMER
Love my new tires!! Thank you for the fantastic service!!
12/11/2025
Deborah E. VERIFIED CUSTOMER
I drove in with no appointment because something was hanging down underneath my car. With the upcoming snowstorm I was worried it would be pulled out. They took me right in, I left for an appointment and before I was out of said appointment the text came that my car was ready! Excellent service as usual.
12/11/2025
Crystal H. VERIFIED CUSTOMER
Once a year they say I need 1000. Brake job I haven't even put 5000. Miles on the new brakes.