The service was done quickly. I was informed that there was a recall and that the parts were in stock. Not only did I get the scheduled service but having the recall repair without having to schedule an additional appointment was very convenient. The car wash coupon was a nice bonus. This was my first service visit at Alderman’s and I will return after this great experience. If you have an employee recognition program I would recommend Lisa.
11/15/2025
Paul L. VERIFIED CUSTOMER
Totally satisfied!
11/15/2025
Michele A. VERIFIED CUSTOMER
Lisa is great!
11/15/2025
Not-Provided S. VERIFIED CUSTOMER
Lisa’s attentiveness was absolutely amazing. She quickly answered any questions I had. 10/10 recommend
11/15/2025
Paul M. VERIFIED CUSTOMER
Zeb always takes great care of us and our cars. Today, he was great as always; he goes above and beyond.
11/15/2025
Stephen W. VERIFIED CUSTOMER
Thanks again.
11/15/2025
Roland M. VERIFIED CUSTOMER
Excellent service from start to finish, from the initial phone to call to the scheduler to the service tech.
Top notch.
11/15/2025
Cheryl T. VERIFIED CUSTOMER
Sam was professional and listened to everything said and acted on it. Sam is a great representative for Aldermans Toyota.
11/14/2025
Sarah A. VERIFIED CUSTOMER
I’m visiting the area from out of state and was pulled over on the highway for having a headlight out! The service dept got me right in and took care of that plus a couple of other minor issues. So helpful and efficient!
11/14/2025
Tim C. VERIFIED CUSTOMER
Great communication and speed and shuttle!
11/14/2025
Michael C. VERIFIED CUSTOMER
Derek was courteous and prompt taking care of the issue that I’d presented. He spent time and described what they’d done. I, very much, appreciated this exchange.
11/14/2025
Michele B. VERIFIED CUSTOMER
Your service department is very helpful. Would definitely recommend you and will be back. Thank you
11/14/2025
James Cruise. VERIFIED CUSTOMER
Outstanding customer service, kept me informed throughout the appointment and repairs
11/14/2025
William P. VERIFIED CUSTOMER
Efficient. Thorough
11/14/2025
Michael T. VERIFIED CUSTOMER
You all did a great job with the limited time given, thank you.
11/13/2025
Dennis T. VERIFIED CUSTOMER
All good
11/13/2025
Jane J. VERIFIED CUSTOMER
As usual, polite, courteous, and pleasant. Wait for my vehicle to get snow tires and an oil change. Can’t say enough about Alderman’s customer service. Thanks to all who work there!
11/13/2025
Martha B. VERIFIED CUSTOMER
My service person was so helpful...answering my questions and explaining things.
Definitely the Gold Standard of Customer Service.
Sorry I forgot her name...
11/13/2025
Marcia P. VERIFIED CUSTOMER
Derek was able to get my vehicle in early for tire change over to accommodate my schedule
11/13/2025
Maurice L. VERIFIED CUSTOMER
Very quick and polite service appointment. Thank you