Derek was very friendly and was able to explain in layman's terms the service needed for my vehicle. I appreciated the extra effort to explain the service. Happy all around with the staff and service.
11/18/2025
Zachary R. VERIFIED CUSTOMER
Exceeded my expectations
11/18/2025
Wenda C. VERIFIED CUSTOMER
Friendly people, very competent.
11/17/2025
Ann S. VERIFIED CUSTOMER
Josh Parks is a great mechanic. We are always pleased when he can service our vehicles. Thank you, Ann S
11/16/2025
Anne C. VERIFIED CUSTOMER
The service was great and took less time than was scheduled
11/16/2025
Leah C. VERIFIED CUSTOMER
Lisa was helpful, professional and easy to work with. Great member of the team! Thank you.
11/15/2025
Joel I. VERIFIED CUSTOMER
Lisa is a service pro. Everything is handled correctly from the moment you drive in. Always a pleasure to work with her.
11/15/2025
Perry O. VERIFIED CUSTOMER
The service was done quickly. I was informed that there was a recall and that the parts were in stock. Not only did I get the scheduled service but having the recall repair without having to schedule an additional appointment was very convenient. The car wash coupon was a nice bonus. This was my first service visit at Alderman’s and I will return after this great experience. If you have an employee recognition program I would recommend Lisa.
11/15/2025
Paul L. VERIFIED CUSTOMER
Totally satisfied!
11/15/2025
Michele A. VERIFIED CUSTOMER
Lisa is great!
11/15/2025
Not-Provided S. VERIFIED CUSTOMER
Lisa’s attentiveness was absolutely amazing. She quickly answered any questions I had. 10/10 recommend
11/15/2025
Paul M. VERIFIED CUSTOMER
Zeb always takes great care of us and our cars. Today, he was great as always; he goes above and beyond.
11/15/2025
Stephen W. VERIFIED CUSTOMER
Thanks again.
11/15/2025
Roland M. VERIFIED CUSTOMER
Excellent service from start to finish, from the initial phone to call to the scheduler to the service tech.
Top notch.
11/15/2025
Cheryl T. VERIFIED CUSTOMER
Sam was professional and listened to everything said and acted on it. Sam is a great representative for Aldermans Toyota.
11/14/2025
Sarah A. VERIFIED CUSTOMER
I’m visiting the area from out of state and was pulled over on the highway for having a headlight out! The service dept got me right in and took care of that plus a couple of other minor issues. So helpful and efficient!