He was very respectful and explained everything to me about what I needed. Thanks Steve.
3/18/2026
Sonia C. VERIFIED CUSTOMER
The staff was not friendly at all not even the cashier. No hello or Thank you! My car needed additional services however, the text went to to the incorrect number therefore, there was additional wait time.
3/18/2026
Alex R. VERIFIED CUSTOMER
Overall experience was great. Team took my concerns seriously and took care of them in a timely fashion that got my vehicle back quickly. Techs did a great job with work that was done and I feel confident and happy to say I would use Advantage again for future work.
3/16/2026
Olabode A. VERIFIED CUSTOMER
Great job
3/15/2026
Cherisse L. VERIFIED CUSTOMER
all went well pleasant respectful in all it was a great pleasure working with the people at advantage Toyota , peaceful.
Thank you
3/15/2026
Samuel J. VERIFIED CUSTOMER
The team kept me fully informed on what was going on with my vehicle, I came in with a somewhat complex issue and the team gave me some suggestions which I took and they were able to correct the issue as suggested, great job.
3/15/2026
Robin S. VERIFIED CUSTOMER
I was told my fluids was top.off they wasn't right now my windshield fluid light is on and if my engine light is on wouldn't you tell me why naw nothing I'm good on bring my car here oh yeah you only checked the engine filter not the other one but I did so I changed both but thanks for your concerns.
3/14/2026
Janis T. VERIFIED CUSTOMER
Steves approach was one that built trust and conveyed his desire to help his customer. He appears to be honest and knowledgeable about his profession. Felt comfortable with him. HOPE he is long term with dealership.
3/14/2026
Ann B. VERIFIED CUSTOMER
I was satisfied with the service and updates
3/14/2026
Clara O. VERIFIED CUSTOMER
Steven was professional. Had patience with me
3/14/2026
Anna H. VERIFIED CUSTOMER
Steve was very professional and he explained what service's I was having today!
3/14/2026
Melinda W. VERIFIED CUSTOMER
Friendly
3/13/2026
Cynthia I. VERIFIED CUSTOMER
My vehicle was serviced at this dealership on February 16, 2026. When I paid and entered the vehicle to leave, the check engine and tracking lights came on and I couldn’t put my vehicle in a driver mode. I called the attention of the service manager, and the vehicle was taken back to the service bay where the issue seemed to have been corrected. Since then, it became so difficult to put the vehicle in driver. I called the dealership again and I was told to bring back the vehicle. I brought back the vehicle, and the service supervisor charged me the sum of $435.01 just to lubricate the gear system. I asked the manager (Hych) the reason why this was not fund and done during the service to the vehicle. He told me that they only perform visual inspections to vehicles and that lubrication jobs are not done to vehicles during oil change or service.
3/12/2026
Chauncey J. VERIFIED CUSTOMER
Emonie was the BEST! Very, very polite.
3/12/2026
Ahmed A. VERIFIED CUSTOMER
Excellent job
3/12/2026
Aleatha O. VERIFIED CUSTOMER
Emonie was AWESOME. GREAT customer service. I am happy now.
3/11/2026
Helen W. VERIFIED CUSTOMER
My intake rep was awesome and he explained everything thoroughly and answered all my questions. Exceptional customer service!!
3/11/2026
Charles S. VERIFIED CUSTOMER
3 trips to your service dept. For the same problem and each visit cost over $350. I feel cheated. I also had to ask for a carwash.
Service is very poor.
3/11/2026
Sharen S. VERIFIED CUSTOMER
I found later after the dealership closed, that my windshield wiper was broken.
3/10/2026
Thomas N. VERIFIED CUSTOMER
The car is breaking great now. Mr.Williams did fine.