Nate was very pleasant and very professional and completed his work while engaging the customer. He cheerfully navigated the non-availability of several computers and edified the colleague for allowing him to use his workstation. In the short time I met him, he seemed to be a team player. Nate has everything he needs to be a successful individual in life.
9/4/2025
MATTHEW B. VERIFIED CUSTOMER
Victor is great and provides a transparent and seamless experience
9/4/2025
Paige H. VERIFIED CUSTOMER
communication was great!
9/4/2025
Anne D. VERIFIED CUSTOMER
Ethan was great and went above and beyond to make sure all of my questions and concerns were taken care of! Awesome customer service! Thank you!
9/4/2025
MATTHEW H. VERIFIED CUSTOMER
Total professional! Hope to have his help anytime I come in
9/4/2025
Mark D. VERIFIED CUSTOMER
Happy with the service.
9/4/2025
MARK G. VERIFIED CUSTOMER
The staff were great. Especially Nick. He took the time to answer all of my questions. I even got a loaner truck. I don't get loaners from the 'other guys.'
Now that my wife's Crown Signia was purchased from you (Sicelia was great too), both our Toyota's will be serviced at Baxter and Baxter alone.
Thank you for a great job on the Tundra. It looks better than the day I drove it off the lot!
9/4/2025
Jeff F. VERIFIED CUSTOMER
I was quoted $247 for a pump replacement but the bill said $1100.
9/3/2025
Thomas J. VERIFIED CUSTOMER
Nate was fantastic!!!
9/3/2025
Brian G. VERIFIED CUSTOMER
Thanks to Ethan and team for the service and for answers all of my questions. Much appreciated!
9/3/2025
Brian D. VERIFIED CUSTOMER
Polite, attentive, empathetic
9/3/2025
Joseph Z. VERIFIED CUSTOMER
Wow
9/3/2025
Quoc N. VERIFIED CUSTOMER
Thanks for your great service. You guys did a great job.
9/3/2025
Birute P. VERIFIED CUSTOMER
Nick is the best
8/31/2025
Lyle J. VERIFIED CUSTOMER
I asked for and selected to have the differential oil changed from the multi point inspection report suggestion and it was not done. It can wait until the next oil change so no big deal but attention to detail is important.
8/31/2025
DENNY S. VERIFIED CUSTOMER
I called ahead of time asking if the light bulbs on my car could be changed. I was told yes, the parts were there, and they'd do it for a agreed price. I spend the next 2 to 3 hours doing what I need to bring it and wait an hour to be told that they can't be changed. Why? Because the lights are too new and I need to change the entire thing for about 1-2 thousand dollars. Mind you the original quote was only 170. Funny that a place that had my cars year make and model doesnt know that I can't change the bulbs until after I waste all my my time. Won't be coming back