Service level and personnel were great. I don't like how I expected to pay $90 for oil change/tire rotation to find out that you actually charge extra for supplies or something is what I was told. Um, pretty sure oil change tire rotation are not $180/hr. tasks. I've never heard of this before and I know Honda doesn't do that, nor does brakes plus. Just be straight with your pricing. I did end up getting the 3 oil change deal which brought the price down but that is a lot of money to front. Service was great and definitely worth the premium price ($90 which is what it should be tops) compared to other car service places.
8/28/2025
WENDY W. VERIFIED CUSTOMER
Everyone at Baxter has been very professional, friendly, and helpful. Very happy with the service that I received there. However, I am not at all interested in trading in my vehicle.
8/28/2025
Miles M. VERIFIED CUSTOMER
Best service department in Omaha.
8/28/2025
Lisbeth V. VERIFIED CUSTOMER
Great customer service and communication
8/28/2025
Karen F. VERIFIED CUSTOMER
All staff is very nice and polite. Victor was very personable, he made me aware of the promotion going on and overall was very friendly.
8/28/2025
Tara F. VERIFIED CUSTOMER
I’d rather discuss over the phone. Am available at ****-****-xxxx
8/27/2025
Andy N. VERIFIED CUSTOMER
Great person to talks regarding issue and very polite regarding concern of customer. I appreciate his expertise and expressed concern for my vehicle issue. A jobs well done.
8/27/2025
Jill N. VERIFIED CUSTOMER
Everything was great!!!
8/27/2025
WHITEWAY BUILDING. VERIFIED CUSTOMER
I dropped my car back off this evening. Its running horrible and chexk engine light is on.
8/27/2025
Debra M. VERIFIED CUSTOMER
I was pleased with how fast the service was. I was shocked to get right in. Daniel was a pleasure to work with.
8/27/2025
Catherine B. VERIFIED CUSTOMER
They did a diagnostic check and searched to find the cause of the warning message
8/27/2025
Sovann T. VERIFIED CUSTOMER
Good.
8/27/2025
WALTER H. VERIFIED CUSTOMER
Davis provided a great experience. I’m disappointed that my brand new Tacoma had issues, but the Baxter service has been great.
8/27/2025
Fawn B. VERIFIED CUSTOMER
Excellent service!
8/27/2025
Anissa S. VERIFIED CUSTOMER
Great service
8/26/2025
Mary H. VERIFIED CUSTOMER
Thank him & his supervisor for letting me use a $15 coupon.
I am old. … and on a fixed income, but you need a car in Nebraska!
8/26/2025
JAMES H. VERIFIED CUSTOMER
Ok
8/26/2025
David C. VERIFIED CUSTOMER
Excellent communication. Professional and friendly.
8/26/2025
Gayle H. VERIFIED CUSTOMER
I always appreciate the information and advice about my vehicle. Service was good but it seemed to take an extra long time, over 2 hours, when it usually is much quicker. I will be back.