Nick always does an outstanding job taking care of my car
8/20/2025
William B. VERIFIED CUSTOMER
Appreciate him being nice and explaining things/answering my questions
8/19/2025
Kena T. VERIFIED CUSTOMER
No comments allowed?
8/19/2025
James S. VERIFIED CUSTOMER
N/A
8/19/2025
Candie E. VERIFIED CUSTOMER
Horrible at returning calls. I left FOUR messages and finally left an angry message before someone returned my call. The sad thing is my sales rep warned me this is their reputation! How awful is that!!! Come on Baxter!! Do better if I’m going to buy a $60000 vehicle from you, please provide me top notch service or I’ll take it elsewhere for maintenance!
8/19/2025
Debra S. VERIFIED CUSTOMER
Baxter’s staff always goes above and beyond in taking care of my RAV. It’s been an excellent vehicle and that is due in part to the brand but additionally by Service Staff that care and provide exceptional service every time I need them. Thanks!!!!
8/19/2025
Michael R. VERIFIED CUSTOMER
Ethan has been my service advisor before. Always good communication and service
I also have to say that the shuttle guys really were excellent today. I got right to work, had a meeting downtown and made it on time. Great people and quality service at this dealership
Thanks,
Mike Reed
8/19/2025
Teague S. VERIFIED CUSTOMER
Nate was very friendly, attentive, and communicated well.
8/19/2025
Linda L. VERIFIED CUSTOMER
Jonathon did a good job.
8/19/2025
William A. VERIFIED CUSTOMER
Done with this survey.
8/19/2025
Tuan N. VERIFIED CUSTOMER
None
8/18/2025
Paula H. VERIFIED CUSTOMER
Ethan is the best! Always provides service of excellence!
8/17/2025
Ryan C. VERIFIED CUSTOMER
Nate was great! Mechanic was awesome as well and did a great job! ????
8/17/2025
Susan K. VERIFIED CUSTOMER
Ethan is always very courteous and thorough in covering what was done, including costs!
8/17/2025
Keith H. VERIFIED CUSTOMER
He was very personable and got the job done
8/17/2025
Veronica P. VERIFIED CUSTOMER
Thank you!
8/17/2025
Barry A. VERIFIED CUSTOMER
Warm owners when the 12 volt battery is old even if it checks out. We were stranded soon after our last service
8/16/2025
Terri G. VERIFIED CUSTOMER
Very nice guy!
8/16/2025
THOMAS C. VERIFIED CUSTOMER
Davis was good to work with. Dissatisfied with Toyota and Falken not stepping up to the plate on a tread life warranty. Shouldn’t have to replace tires with less than 37k miles that were on the truck when purchased.