The ONLY reason that would complain at all, is because it took an hour and 45 minutes for an oil change. Other than that, the service was amazing!!’
9/17/2025
Catherine E. VERIFIED CUSTOMER
I was pleased with the service I received. All personnel were professional and polite. I was able to communicate my needs and choices via text. In the future; however, please do return the driver’s seat to its original position. I am rather short, and I don’t like my seat reclined so much. I did adjust when I returned home. (I rarely change it, so I wasn’t sure where the lever was!) Thank you.
9/17/2025
Jeffery Z. VERIFIED CUSTOMER
Thank you
9/16/2025
Kathleen K. VERIFIED CUSTOMER
I really like that we have the same person to deal with us when you bring your car in and I especially like Ethan takes care of me in my car
9/16/2025
Phillip A. VERIFIED CUSTOMER
Very happy with Dan’s help. He was very helpful & friendly.
9/16/2025
Jason H. VERIFIED CUSTOMER
Was excellent.
Thank you !
9/16/2025
Pamela E. VERIFIED CUSTOMER
Nick was able to get my car to me today so I didn’t have to wait till tomorrow to get my car back I so appreciate it keep up the good work
9/16/2025
James S. VERIFIED CUSTOMER
Daniel kept me informed about what was going on with our car. He called me 3 times with updates. He also told me about the courtesy driver so I could go home and didn’t have to sit at the dealership for several hours. Great customer service and knowledgeable!
9/16/2025
Scott E. VERIFIED CUSTOMER
Nick was great, but too many surveys.
9/16/2025
Susan J. VERIFIED CUSTOMER
Great service, very respectful and responsive to my questions!
9/16/2025
Mark S. VERIFIED CUSTOMER
wait was very long
9/16/2025
JANET B. VERIFIED CUSTOMER
I am so glad I received this survey because I thought about finding his supervisor today for this reason. Ethan has been at Baxter for awhile and I have dealt with him several times over the past couple of years. He has always been very kind and has given me great service. He has always answered all my questions and been very patient with me because I don't know very much about cars. On top of everything else, it's always nice to see a familiar face and deal with the same person. He recognizes me and I recognize him. It doesn't get any better than this. Thanks, Ethan!
9/16/2025
Megan C. VERIFIED CUSTOMER
I had an amazing experience today! Everyone was so kind and helpful. I appreciate the quality, knowledge, and professionalism at Baxter LaVista. I won’t go anywhere else!
9/16/2025
Robert J. VERIFIED CUSTOMER
Great service as usual!
9/16/2025
Aaron M. VERIFIED CUSTOMER
Staff were great! I’m not from the Omaha area, so communication and timeliness were a huge help!