I am so glad I received this survey because I thought about finding his supervisor today for this reason. Ethan has been at Baxter for awhile and I have dealt with him several times over the past couple of years. He has always been very kind and has given me great service. He has always answered all my questions and been very patient with me because I don't know very much about cars. On top of everything else, it's always nice to see a familiar face and deal with the same person. He recognizes me and I recognize him. It doesn't get any better than this. Thanks, Ethan!
9/16/2025
Megan C. VERIFIED CUSTOMER
I had an amazing experience today! Everyone was so kind and helpful. I appreciate the quality, knowledge, and professionalism at Baxter LaVista. I won’t go anywhere else!
9/16/2025
Robert J. VERIFIED CUSTOMER
Great service as usual!
9/16/2025
Aaron M. VERIFIED CUSTOMER
Staff were great! I’m not from the Omaha area, so communication and timeliness were a huge help!
9/14/2025
Bettina G. VERIFIED CUSTOMER
Baxter is Great
9/14/2025
Andrew G. VERIFIED CUSTOMER
Process was smooth and quick! Great team!
9/14/2025
Jorge S. VERIFIED CUSTOMER
Thank you de sevice and attentions from Victor are exelent
9/14/2025
Alison C. VERIFIED CUSTOMER
It took 2.5 hours for a tire rotation and oil change. If I would have known it would have been that long I would have gotten a ride from someone. It would be nice if they could let you know how long you’d be waiting. From the time the multipoint inspection was sent to me to when it was all done was 1.5 hours.
9/14/2025
JOSE G. VERIFIED CUSTOMER
Thank You Victor For Changing My battery!
9/14/2025
Noel R. VERIFIED CUSTOMER
Good job
9/14/2025
John G. VERIFIED CUSTOMER
Great to do business here everyone is great here
9/13/2025
Anthony G. VERIFIED CUSTOMER
Ethan is a very nice guy and answered questions I had thoroughly and with knowledge. Thanks!
9/13/2025
Joyce U. VERIFIED CUSTOMER
Great service as always
9/13/2025
Jim L. VERIFIED CUSTOMER
Thanks Nate
9/13/2025
Kevin C. VERIFIED CUSTOMER
It was a great experience!! Appreciate you people I hope it is always like this
9/13/2025
Della M. VERIFIED CUSTOMER
Took 2 hours. Otherwise all else was good.
9/13/2025
Jennifer S. VERIFIED CUSTOMER
Had to leave the car for 5 hours only to find out they didn’t fix anything and will have to bring the car back again. One issue was dismissed as a dirty window from delivery, which is not believable.
9/13/2025
Christopher H. VERIFIED CUSTOMER
My 25’ GX 550 was damaged while getting an oil change and tire rotation. The tech basically threw the wheel lock key into the center console nicking the plastic.
I called Nate letting him know of the situation and that I was in the process of getting an estimate from Lexus of Omaha to fix it. I have since emailed him the pictures and estimate.
Let me know the next steps to get this resolved. - Chris Harlan