Had my truck in for rust inspection when I received notice. Told me no rust now after April 2025 when time ran out today they find 2 spots of rust.. Don't think that's a coincidence.. Called and ask service tech to look at our service record and let me know the date it was first inspected. No call back..
10/14/2025
DANIEL H. VERIFIED CUSTOMER
Nate has always given us top-notch service.
10/14/2025
Jean F. VERIFIED CUSTOMER
Thanks
10/11/2025
Gary S. VERIFIED CUSTOMER
Friendly and courteous
10/11/2025
Vincent I. VERIFIED CUSTOMER
I'll complete the survey and let toyota know Baxter does a great job.
10/11/2025
Oswaldo G. VERIFIED CUSTOMER
Victor was very attentive and courteous in his service. I liked the service. If I had to say something else, it would be that the service was a little slow, but the attention was excellent.
10/11/2025
Samuel M. VERIFIED CUSTOMER
Waited almost 1 hour to be told that the part that I ordered was not delivered yet and that I would have to come back tomorrow morning to have it installed, drove all the way from Elkhorn when I have a Village point Toyota dealership 1 mile from my home. I have been using Baxter Toyota long before it was Baxter.BUT WHO CARES HOW LONG I HAVE TO WAIT RIGHT!!!!!! You could have the courtesy to text or call me and tell me it wasn’t in and do all of my service in one day!!!!!!
10/11/2025
Fadia A. VERIFIED CUSTOMER
Thank you for my car
10/11/2025
Brittany B. VERIFIED CUSTOMER
Very professional and helpful.
10/11/2025
Sarah W. VERIFIED CUSTOMER
All went well
10/11/2025
Renae W. VERIFIED CUSTOMER
Everything went pretty quick. Very helpful and explained things that was on the report.
10/11/2025
DOUGLAS Z. VERIFIED CUSTOMER
Was in for this issue with rear speakers twice now and never fixed, was told to be contacted to figure out maybe the problem later. No contact so far
10/10/2025
John D. VERIFIED CUSTOMER
Spent over 200 dollars on a diagnostic for 4hi issue on my 2008 toyota. You came back with a 4500 dollar repair. I took it to my mechanic he found a vaccine line issue repaired it for 100 dollars. He said my 4 wheel drive gear box is full of lube and not leaking. His words you don't know what your doing there or a total ripoff dealership.i have to agree. Your repair would not have even fixed the issue.
10/10/2025
Joyce B. VERIFIED CUSTOMER
Great experience making the appointment. Was greeted as soon as I arrived. Work was completed in a timely manner. Technician was courteous and polite.
10/10/2025
CATHERINE S. VERIFIED CUSTOMER
Initially I was a little concerned with your service department. I left two voicemails with no response for a few days. After reaching out to my salesperson things got resolved quickly. From there things went well!
10/10/2025
Tisha W. VERIFIED CUSTOMER
Great service as always!
10/10/2025
Susan W. VERIFIED CUSTOMER
Nate was friendly, efficient and professional.
10/10/2025
Katie R. VERIFIED CUSTOMER
Best service ever!! Thank you!
10/10/2025
Allen B. VERIFIED CUSTOMER
Promt notification on recall, excellent attention to the details that make up my life.
Thank you
10/10/2025
ALICIA K. VERIFIED CUSTOMER
Thank you to Ethan for all of his help and professionalism today.