I was especially impressed by the person that took my initial call to set up my appointment. That lady has great communication and customer service skill. She should get a raise.
10/30/2025
Lorraine L. VERIFIED CUSTOMER
Your services as suggested for my Highlander are way too expensive for me.
10/30/2025
Doris R. VERIFIED CUSTOMER
Daniel was a great contact person to work with. I was surprised he had only been with Toyota for 4months. Very professional young man.
I must admit I was shocked at the work that needs to be done plus the price. WOW I know it’s a 2014 but it doesn’t even have 50,000 miles on it yet.
Doris R
10/30/2025
Teresa H. VERIFIED CUSTOMER
Submitting this again in case it didn’t go through. Ethan was great. I am glad he was leading my early morning experience at Baxter. Kaleb did a great video job keeping me informed about any issues he saw during the inspection.
10/30/2025
Bradley C. VERIFIED CUSTOMER
Thank you for going above and beyond and beating the competition once again.
10/30/2025
Arlene W. VERIFIED CUSTOMER
I appreciate that they were honest with me and didn’t try to sell me a new set of tires ( was recommended by a tire store ). He listened to me and answered all my questions. I trust them with my van.
10/30/2025
Rebecca C. VERIFIED CUSTOMER
Nick and all staff were very professional, pleasant and explained the service completed.
10/30/2025
Randy S. VERIFIED CUSTOMER
Nate was a true professional. A wonderful experience!
Yes after yesterday everything was done right thanks to Mr Davis
10/29/2025
Susan S. VERIFIED CUSTOMER
Nate was friendly, professional and efficient!
10/29/2025
Karen C. VERIFIED CUSTOMER
Very helpful and polite!
10/29/2025
Chastity F. VERIFIED CUSTOMER
Johnny was awesome. Glad he is our service writer.
10/29/2025
Barry B. VERIFIED CUSTOMER
Friendly, knowledgeable and efficient. He promptly communicated the results of the multipoint inspection and recommended services. My SUV service was completed earlier than expected.
10/29/2025
Michael N. VERIFIED CUSTOMER
Thank you
10/29/2025
Alex B. VERIFIED CUSTOMER
I hate to complain because you guys are always great. The maintenance reminder was not reset in my car after my oil change. So, the car is telling me I still need service every time I start it. My schedule is pretty crazy so it's very difficult for me to find time to bring the car in for service.
I will say, I also had service done on my Corvette at another dealership yesterday and Baxter blows those guys out of the water. Their follow up text didn't even ask for feedback.
10/28/2025
Nayana B. VERIFIED CUSTOMER
I have Baxter Toyota for 15 yrs this is the first time I have had problem with service I will have to see if they can fix problem or I will have to switch to another Toyota dealership
10/28/2025
Vincent A. VERIFIED CUSTOMER
Great customer service.
10/28/2025
Diane S. VERIFIED CUSTOMER
Service was efficient and thoroughly done. Appreciate the honesty and care given to me regarding my Toyota.
10/28/2025
Maria E. VERIFIED CUSTOMER
Hi, it was very kind and I appreciate that you have bilingual staff.