Very knowledgeable & welcoming especially since it was my 1st time at your site
Had a significant maintenance issue that I had been recommended prior & needed resolved ASAP
Ethan reassured me that an inspection to confirm was key and the timetable, parts & labor were confirmed prior to servicing
Excellent customer support; Well pleased with Baxter in La Vista
Thank you team !
10/16/2025
Steven N. VERIFIED CUSTOMER
Very professional
10/16/2025
William B. VERIFIED CUSTOMER
It’s was the same great service that we get from our Lexus dealer we love it
Thank you very much
William E Brewer
10/16/2025
Kathy L. VERIFIED CUSTOMER
Every thing was fine.
10/15/2025
Randall W. VERIFIED CUSTOMER
Great service as always!
10/15/2025
Deborah B. VERIFIED CUSTOMER
A great first experience.
Thank you
10/15/2025
David P. VERIFIED CUSTOMER
Always a pleasure to visit the service department
10/15/2025
Margaret C. VERIFIED CUSTOMER
Nick Smith is very knowledgeable about his work. He very polite, customer service is great. I give a 9 rating!
10/15/2025
Anne J. VERIFIED CUSTOMER
I waited for the oil change on my car. My appointment was at 12:30. I was there for three hours. At no time did anyone contact me to explain why it was taking so long.
There is no need to contact me regarding this experience. In fact I do not want to be contacted.
10/15/2025
Michael P. VERIFIED CUSTOMER
Ethan is an excellent example of caring, honest and very knowledgeable service manager.
I can only hope that he will be working with your company for the foreseeable future.
10/15/2025
Debora S. VERIFIED CUSTOMER
I asked for my car to be washed, even though it was predicted to rain. We had gone on a trip and there were lots of bugs on the grill, side windows, & front end. Upon returning home it was obvious that the car was not ran through the car wash. Very disappointing!!
10/15/2025
Janice R. VERIFIED CUSTOMER
Nate was very friendly and knowledgeable.
10/15/2025
DAVID L. VERIFIED CUSTOMER
Appreciate the Uber since the shuttle was gonna be an hour or more.
10/15/2025
Frank K. VERIFIED CUSTOMER
Free cookies in waiting room
10/15/2025
Amy B. VERIFIED CUSTOMER
Organized, explained things very well, I felt informed and that my time was
Valued. (I need to tell you the service at the Ford Baxter, off Dodge, seemed disorganized, gave me no info and did not value my time. In fact, only one guy was working the computer (to cash out) and 4 other people were standing around talking.)
10/14/2025
Tim H. VERIFIED CUSTOMER
I feel like when I ask a question about my Tundra, your staff listens to me and tries to answer my question to the best of their ability.
10/14/2025
Robert S. VERIFIED CUSTOMER
I shouldn’t have to remind the service department that I have a prepaid maintenance plan. This information should automatically appear in my account when I come in for an oil change or service; other than that the service was great!! Overall 8/10
Thank you!!