Waited almost 1 hour to be told that the part that I ordered was not delivered yet and that I would have to come back tomorrow morning to have it installed, drove all the way from Elkhorn when I have a Village point Toyota dealership 1 mile from my home. I have been using Baxter Toyota long before it was Baxter.BUT WHO CARES HOW LONG I HAVE TO WAIT RIGHT!!!!!! You could have the courtesy to text or call me and tell me it wasn’t in and do all of my service in one day!!!!!!
10/11/2025
Fadia A. VERIFIED CUSTOMER
Thank you for my car
10/11/2025
Brittany B. VERIFIED CUSTOMER
Very professional and helpful.
10/11/2025
Sarah W. VERIFIED CUSTOMER
All went well
10/11/2025
Renae W. VERIFIED CUSTOMER
Everything went pretty quick. Very helpful and explained things that was on the report.
10/11/2025
DOUGLAS Z. VERIFIED CUSTOMER
Was in for this issue with rear speakers twice now and never fixed, was told to be contacted to figure out maybe the problem later. No contact so far
10/10/2025
John D. VERIFIED CUSTOMER
Spent over 200 dollars on a diagnostic for 4hi issue on my 2008 toyota. You came back with a 4500 dollar repair. I took it to my mechanic he found a vaccine line issue repaired it for 100 dollars. He said my 4 wheel drive gear box is full of lube and not leaking. His words you don't know what your doing there or a total ripoff dealership.i have to agree. Your repair would not have even fixed the issue.
10/10/2025
Joyce B. VERIFIED CUSTOMER
Great experience making the appointment. Was greeted as soon as I arrived. Work was completed in a timely manner. Technician was courteous and polite.
10/10/2025
CATHERINE S. VERIFIED CUSTOMER
Initially I was a little concerned with your service department. I left two voicemails with no response for a few days. After reaching out to my salesperson things got resolved quickly. From there things went well!
10/10/2025
Tisha W. VERIFIED CUSTOMER
Great service as always!
10/10/2025
Susan W. VERIFIED CUSTOMER
Nate was friendly, efficient and professional.
10/10/2025
Katie R. VERIFIED CUSTOMER
Best service ever!! Thank you!
10/10/2025
Allen B. VERIFIED CUSTOMER
Promt notification on recall, excellent attention to the details that make up my life.
Thank you
10/10/2025
ALICIA K. VERIFIED CUSTOMER
Thank you to Ethan for all of his help and professionalism today.
10/10/2025
Jane A. VERIFIED CUSTOMER
Very good customer service! Thank you!
10/9/2025
Cynthia T. VERIFIED CUSTOMER
Good service
10/9/2025
STACY J. VERIFIED CUSTOMER
Friendly and easy to work with
10/9/2025
Robert K. VERIFIED CUSTOMER
The service I received on my Toyota was fast, friendly, professional, and comprehensive.
10/8/2025
Adam M. VERIFIED CUSTOMER
Can you tell the Technician he forgot to clamp the Engine air filter cover .. the clamps were loose .. thanks .. Everything else looked good
10/8/2025
Jared P. VERIFIED CUSTOMER
It was appreciated I was able to receive a loaner vehicle while my truck needed repair.