The advisor was great. I just don’t understand why it takes 2 hours to do an oil change when I make an appointment ahead of time.
5/16/2024
Joshua P. VERIFIED CUSTOMER
Thank you guys very much. You guys took care of me in a timely manner and I appreciate it.
5/16/2024
JAMES B. VERIFIED CUSTOMER
I was impressed with the way the service was done.
5/16/2024
Vivian G. VERIFIED CUSTOMER
Chance is a great representative for Baxter. He was very helpful and easy to work withm
5/16/2024
Jill O. VERIFIED CUSTOMER
Great job!
5/16/2024
Kathryn O. VERIFIED CUSTOMER
Very nice interactions with everyone I spoke to that worked there. We were well taken care of from start to finish.
5/15/2024
James D. VERIFIED CUSTOMER
Happy 4Runner driver
5/15/2024
John F. VERIFIED CUSTOMER
Took too long...
5/15/2024
Pamela D. VERIFIED CUSTOMER
The Guys at Baxter are always attentive and helpful!
Customer service is above and beyond. If only other businesses could take the same course your people do everyone would be happier!
5/15/2024
Brent S. VERIFIED CUSTOMER
Ethan did a great job from beginning to end and had very great communication throughout the whole process. Unlike other dealerships I’ve been to in the past.
5/15/2024
Jeffrey S. VERIFIED CUSTOMER
Done on time and washed! Nick was very friendly to deal with.
5/15/2024
Connie J. VERIFIED CUSTOMER
Always great service.
5/15/2024
Janiece K. VERIFIED CUSTOMER
I pray everyday about things in my life.
When my car was sending me messages about service required I called Baxter right away. I didn't have an appointment, but just advised that I could take a chance to get in if I was patient. Paul Stonebraker was the young man that handled my paper work at the desk. He saw to it that the proper work was done on my Highlander, even arranged for a complimentary ride to Creighton Dental Clinic and back for my afternoon appt. He made sure that I received $15 off my bill from the coupon that was sent to me. He made sure that I knew about a couple maintenance issues that were coming due and everything was handled in a timely manner. It is good to know, as a recent widow, that Baxter and their employees like Paul are trustworthy, kind, and helping me along this journey. Thank you
5/14/2024
Scott K. VERIFIED CUSTOMER
6:30 am oil change took over 2 hours
5/14/2024
Todd K. VERIFIED CUSTOMER
95% perfect. Tires were part of my service but the tire light was not reset and the spare was not checked. I notified the team and they took care of it right away.
5/14/2024
Vicki O. VERIFIED CUSTOMER
Very professional and prompt
5/14/2024
Kristi S. VERIFIED CUSTOMER
Everyone was wonderful!
5/14/2024
Donnie J. VERIFIED CUSTOMER
Very professional and attentive
5/12/2024
Tracy H. VERIFIED CUSTOMER
Nate was friendly as always! Thank you for being open on a Saturday!