I’d ask for a car wash, but that was not completed.
We bought this vehicle from you less than 6 months ago so it’s surprising me that the brake fluid wasn’t changed prior to that given that there was no record of it ever being done.
12/19/2025
Patrick K. VERIFIED CUSTOMER
Thanks
12/19/2025
Sue H. VERIFIED CUSTOMER
The service work seems fine. However, the 2 hour appointment, what we were told, turned into 3 1/2 hours with no one letting us know what was going on. At the end, we were told you had people not showing up and more people coming in than planned, and an apology and an apology is supposed to go a long way to making it OK. Not really.
12/18/2025
Jodi G. VERIFIED CUSTOMER
I made appointment for oil change and tires rotated and told her that is what I wanted. It looks like only the oil was changed. This is the second time what I requested was not done. Not sure why they do not do what you requested. Frustrating!!
12/18/2025
Russell B. VERIFIED CUSTOMER
Jared.\n Is a j******
12/18/2025
Bryce M. VERIFIED CUSTOMER
You finished the work promptly and loaned us a nice car to drive during the time the work was being done, we were pleased.
12/18/2025
Susan R. VERIFIED CUSTOMER
Thank you Justin Great customer service ???? ????
12/18/2025
Karen Z. VERIFIED CUSTOMER
Jared is very friendly, helpful and professional.
12/18/2025
Jo B. VERIFIED CUSTOMER
Justin was amazing to work with. He kept me informed. Told me about your tire sale and ended up buying tires too. He arranged a very nice vehicle to drive for a few days while my FJ was getting fixed. I’m a very satisfied customer!
12/18/2025
Samuel W. VERIFIED CUSTOMER
Ty did a great job, appreciated his communication
12/18/2025
Brian G. VERIFIED CUSTOMER
Stephanie was great to work with. She kept me updated in a timely manner and was very helpful every time we talked. One of the better people I’ve experienced at this dealership!
12/18/2025
Galina J. VERIFIED CUSTOMER
omg i hit the wrong button i meant to say yes! so sorry!!
12/18/2025
Ronald C. VERIFIED CUSTOMER
Stephanie is knowledgeable, friendly and I feel she is honest.
12/17/2025
John C. VERIFIED CUSTOMER
Awesome,Efficient,Personal service! All very much appreciated by this very satisfied & grateful customer. A thousand thanks!!!
12/17/2025
Ana K. VERIFIED CUSTOMER
Extremely satisfied!!! Thank you, Mr. Michael Sowders! You welcomed me assuring me that my vehicle was in great hands for all the maintenance that my vehicle needed it. Thank you Baxter Toyota!!!
12/17/2025
Thomas R. VERIFIED CUSTOMER
Completed as requested.
12/17/2025
Anthony B. VERIFIED CUSTOMER
michael was friendly and easy to work with an prompt with returning texts and calls
12/17/2025
Scott P. VERIFIED CUSTOMER
Jared took the time to listen to my issue, and to get it taken care of. Very helpful!