Everything was checked out and done well. Stephanie got me a quote for the tire sale and got me scheduled for that too. Very satisfied.
3/21/2026
Jerry W. VERIFIED CUSTOMER
Stephanie was excellent. However, I guess I am not sure if the liftgate struts that were recommended being replaced are covered under my warranty. Car is 31 months old and has 23,00 miles. I had been trying to have someone look at them for about a year. Please advise.
3/21/2026
Charles K. VERIFIED CUSTOMER
The fact that your technicians conduct the multipoint inspection on cars helps in tracking the tear and wear of the vehicle helping car owners plan in maintenance.
3/21/2026
Madison M. VERIFIED CUSTOMER
Steph does so good and she was able to get me in super fast. I am very thankful for the Toyota team for checking all my fluids on my car.
3/21/2026
Paul S. VERIFIED CUSTOMER
Stephanie is one I usually hope I get each time. She does her job well and has amazing customer service skill
3/21/2026
Diane R. VERIFIED CUSTOMER
Brae helped me understand when the best time to start the next service agreement. She also made friends with my dog and gave her a puppy treat. Will be back in the fall for my next service plan.
3/20/2026
Sue M. VERIFIED CUSTOMER
Excellent customer service. Very willing to answer questions.
I love the video and pictures of the service.
3/20/2026
James M. VERIFIED CUSTOMER
Great job, thank you! Kept me informed along the way, knew just what to expect. Terrific staff.
3/20/2026
James C. VERIFIED CUSTOMER
Thanks for fixing my attempt to install after market tail lights and damaged the wiring in doing it.
Everything is working well now.
From now on, I’ll have you make any changes.
3/20/2026
Tate B. VERIFIED CUSTOMER
Ty couldn’t have been a better advisor. Appreciate his feedback and suggestions and the incredibly quick service.
3/20/2026
Barry G. VERIFIED CUSTOMER
Ty was great.
3/20/2026
Susan A. VERIFIED CUSTOMER
The staff were efficient and effective. Professionals at what they do!
3/20/2026
Jeri R. VERIFIED CUSTOMER
Very helpful and friendly. Great attitude. Fun to talk with.
3/20/2026
Ross B. VERIFIED CUSTOMER
On the call back to pick the vehicle up, I asked if there was any debris or cause of holes in the tire. Jared didn't know because he didn't talk to the guys in the shop. When I picked the car up a couple hours later, I asked the same question hoping he had gotten some clarification for me, but no dice. Kind of a bummer, still really good work and friendly outside of this.
3/20/2026
Paul C. VERIFIED CUSTOMER
I have trusted Baxter Toyota for years to properly maintain my vehicles. They have always provided great service.
3/19/2026
Michelle B. VERIFIED CUSTOMER
Brae was very attentive, cheerful and knowledgeable. I appreciated her excellent service!
3/19/2026
Thai L. VERIFIED CUSTOMER
Service tech forgot to tighten the oil pan nut. Oil leaked overnight.
3/19/2026
Jeffrey T. VERIFIED CUSTOMER
I was told the tires where rotated. The tech went to the extent of getting the socket out of the console and left it on top of the console. I was wondering if they got rotated the last time I was there as well so I marked the tires this time. I was also told the washer fluid was ripped off. I did that last night. I prefer the rainX brand over the general brand. I have tried all day to get in touch with the shop manager left a message and no contact. I a bit disappointed.
3/19/2026
Cleo H. VERIFIED CUSTOMER
Good explanation of my questions. Very timely service.
3/19/2026
Deena G. VERIFIED CUSTOMER
Not break things on my car and make an hour service turn into three hours. Also, maybe offer me something for my time that I wasted.