Always a pleasure working with her. She knows her stuff and always keeps me informed on the progress of my vehicle.
3/28/2026
Betty W. VERIFIED CUSTOMER
I was very satisfied with the service appointment
3/28/2026
Jeff S. VERIFIED CUSTOMER
I had to wait a long time before a service person came out to receive my car. Then, the person who checked me out at the end said that the credit card machine was broken and had to type in my credit card number. I couldn't help but notice on the screen that autofill popped up many, many credit cards, and now I'm worried that you inadvertently stole my card info. If I have any false charges, I will be reporting this. If you contact me, do not do it by voice call. You can email
3/28/2026
Matthew T. VERIFIED CUSTOMER
Erin was amazing and answered my questions to the best of her ability. She is a true asset to the Toyota company. Unfortunately my tailgate is still not fixed and at times, refuses to open with button or latch. The second unresolved issue is the rattle on driver side that has been a constant annoyance since the day I drove it off the lot brand new in July.
These issues do not reflect on Erin as it’s out of her control. I look forward to having Toyota resolve these issues as I really like my new truck.
3/28/2026
John K. VERIFIED CUSTOMER
I had an excellent experience with the sales team during the recent purchase of my 4 Runner. This was my first service experience with Baxter. I arrived 15 minutes early to my appointment (my choice), but it took 1 hour 30 minutes from my scheduled 1:15 p.m. appointment to get back on the road. My vehicle was done and in the line, even moved outside because it was in the way, for between 15 and 30 minutes before I was checked out. I've done a lot of scheduled services at a number of dealerships over the years, but never had more than an hour for a simple, uncomplicated service with inspection. I purchased additional services beyond those standard with Toyota Care from Baxter assuming the service experience would be as great as the sales experience. I hope this is a "one of" service experience, or I feel duped into a bad purchase of the additional services.
3/27/2026
Lukas D. VERIFIED CUSTOMER
Ty is great! And the whole service department does good work.
3/27/2026
Danny R. VERIFIED CUSTOMER
Top shelf! Start to finish!!
3/27/2026
Mary D. VERIFIED CUSTOMER
My experience was with Mark Langston to purchase my new Toyota Camry. I have worked with Mark for several cars and he is the reason I come back to Baxter Toyota. He is friendly, expert/ knowledgable and compassionate. My husband has a significant health care issue and he has worked around our needs. I can't say enough positive things about him. He helped me find the car I could finally order now. He is one of the best.
Also Raymond Strozier Jr. was incredibly helpful with my understanding of the working inside my vehicle. He was friendly, patient (I am 70 years old and not necessarily a fan of all the extra "capabilities") and knowledgeable about how he could help me customize this.
Again, these comments are NOT FOR JARED POSPISIL.
Mary D
3/27/2026
Steve F. VERIFIED CUSTOMER
Well done
3/27/2026
Judy C. VERIFIED CUSTOMER
Excellent service, great communication, with the technician. Exactly why I continue to bring my vehicle to this location.
3/27/2026
Don R. VERIFIED CUSTOMER
Friendly & Fast Service
3/27/2026
Richard A. VERIFIED CUSTOMER
I had another appointment else where and they went out of their way to get my car done quickly.
3/27/2026
Kim F. VERIFIED CUSTOMER
Brae and Danny did amazing job! Brae was very friendly and knowledgeable. Danny got the problem fixed faster than I expected
3/27/2026
William H. VERIFIED CUSTOMER
Total incompetence
3/26/2026
Zimmers Revocable. VERIFIED CUSTOMER
Stephanie was great to work with. Work was done quickly and efficiently.
3/26/2026
Jeneane D. VERIFIED CUSTOMER
The best!.., and didn’t wait long! Thank you..
3/26/2026
Patricia C. VERIFIED CUSTOMER
Great job Stephanie and the entire staff.
3/26/2026
Lisa B. VERIFIED CUSTOMER
Appreciate kindness and honesty.
3/26/2026
Andra B. VERIFIED CUSTOMER
It felt like when we decided to postpone any of the recommended services and kindly asked for a car wash, we were no longer a valued customer. Our vehicle was dropped off by a tow truck at approximately 6am and we arrived between 7-730am. We were informed our vehicle inspection was complete. When we went to the service counter to ask if the vehicle was ready at approximately 830am, we were spoken to in a rude tone by a middle aged bald man who stated, ‘you asked for a car wash, correct?’ When we responded that we were, he stated, ‘well, that’s what you’re waiting on.’ While this may not seem like a big issue, we’ve never had a positive experience with your service department and will continue to give our repair and maintenance business elsewhere.
3/26/2026
Anita H. VERIFIED CUSTOMER
The service I received was excellent and I really appreciate the kindness and patience from Ty.