Baxter Toyota of Lincoln Auto Repair Service

Work was completed timely!

Brae was quick to greet me when I pulled in to service bay, was thorough with checking me in.pick up and check out went well also.

Thank you. Brae was easy to work with.

Today, the oil was not changed in my car during the routine maintenance. The reason given was that my car had been driven less than 10,000 miles. However, in the years and years that we have done business with Baxter Toyota, such an oil change was performed as a matter of course, no problem. But today, the Baxter Toyota Service Department decided to act poorly with longstanding customers. Moreover,the Service Person, Ms. Patton, was fairly rude to me when I returbed to pick up my car. After giving me the receipt, she brusquely dismissed me, saying that my car was parked "past the wall". I had zero idea what this meant. The Toyota parking lot is big, with many, many cars; I initially could not find my Camry. Consequently, I returned to the Service Department,but Ms. Pattn could not be troubled to issue more precise instructions about the location of my car: She merely waved me away, again repeating that the car was just "past the wall". (The car was actually not just "past the wall"; it was on the other side of the lot.) My wife and I both have our cars from Toyota Baxter, and have done so continuously since before 2010 (I think). But when our respective leases are up, we will check out the Toyota dealerships in the greater Omaha area, or possibly the local KIA dealership. (I recently drove a KIA rental car during Spring Break and was fairly impressed with it.)

I live in Houston, TX and was in Lincoln visiting my family and Brae made me feel right at home.

Brea was very helpful and efficient.

Jared did an excellent job of getting ime in and out very quickly. I really appreciated his good service. Sara M

Service was thorough and quickly done.

You folks are pricey!

Ty got me in right away, the problem was resolved without any hassles and he was so kind and pleasant to work with. I have a cochlear implant and he was very patient when I asked questions to confirm that I was understanding everything he said. I definitely would give him a 10 out of 10.!

Very good service on working on my timeline

Very nice, efficient and knowledgeable about my car, trust Baxter with all my services!

Friendly and respectful

Brae did great :)

The service people were pleasant, punctual, continued to keep me up-to-date, and the waiting environment was pleasant

I am still being serviced but no one has returned my calls for over a week now.

Once I got on-site service was great. However, To call in and make appointment **** it’s hard to Reach anyone

Fast and efficient…. Thank you

Very helpful

I love the honesty and transparency of their service and this dealership . They did and always take great care of our van. All employees are very friendly. Plus they have good coffee… thank you Baxter buddies.