Ty was very knowledgeable, helpful and went above and beyond to solve an issue. Thank you zTy.
4/14/2026
Dennis S. VERIFIED CUSTOMER
Great work
4/14/2026
Timothy G. VERIFIED CUSTOMER
Happy to get my oil changed, but you should let your customers know the approximate waiting time. If I would have known it would be 2 hours, I would have communicated it to my wife earlier. Now she’s pissed at me, thinking that I was out and about enjoying my “free time”. Also why does everyone think I am related to Mike Gerkin? I get asked that about 10 times a year and my representative asked me that as well. I met the guy once and don’t share the last name. He’s like some kind of movie star or something. Anyways 4/5 stars
4/14/2026
Alexei P. VERIFIED CUSTOMER
Justin provided professional and prompt service.
4/12/2026
Julie F. VERIFIED CUSTOMER
The mechanic was concise in his troubleshooting and gave us all of our options very clearly.
We went with the simplest cheapest option and are aware of the other things that need to be worked on.
Thankful for the speed and clarity of service
4/12/2026
Jeremy S. VERIFIED CUSTOMER
Horrible customer service! I called multiple times with no answer. I left two voicemails asking for a return phone call. No return call. Today, I stood next to my car in the garage waiting for an employee to greet me. The garage was empty with one other customer. The employee who assisted the customer when I pulled in, didn’t acknowledge me after she was done with the customer and documenting vehicle information. I waited for a couple minutes and then walked inside to find an employee. Once the service was done, the employee called my name when I was 10 feet away. The lobby only had three other customers. When I politely informed her I would be a minute so I could pack up my computer, she walked away and then walked back as though I was taking too long. My experiences with with Anderson and Honda of Lincoln were 10x’s better.
4/11/2026
Christine D. VERIFIED CUSTOMER
Stephanie was super friendly and easy to communicate with.
4/11/2026
John C. VERIFIED CUSTOMER
Yes she was nice honest and very helpful. Excellent experience
4/11/2026
Kawasaki M. VERIFIED CUSTOMER
This is a fleet vehicle. I left comments to bill ARI /Holman. Our president was very upset that he has to pay for the charges on his corporate card. Wha was Holman not billed?
4/11/2026
Claire C. VERIFIED CUSTOMER
Always the best for many years.
Thank you!
4/11/2026
Linda C. VERIFIED CUSTOMER
Staff was marvelous and extremely helpful, as always!!!
4/11/2026
Elizabeth J. VERIFIED CUSTOMER
They got my car serviced quickly and did a great job!
4/10/2026
Rebeccah W. VERIFIED CUSTOMER
Service was efficient with time. Thank you!
4/10/2026
Verna P. VERIFIED CUSTOMER
Very satisfied with Ty Beel’s professionalism I would give him an A+
4/10/2026
Jackie C. VERIFIED CUSTOMER
Very helpful
4/10/2026
Michael S. VERIFIED CUSTOMER
Brae was a delight. Top tier. No notes
4/10/2026
Kathleen S. VERIFIED CUSTOMER
Justin was so nice and respectful. Very courteous!!
4/10/2026
Barbara M. VERIFIED CUSTOMER
Brae made sure to tell me that it was the front brakes not the rear ones that were in bad shape. So glad they got fixed.
4/10/2026
Laura C. VERIFIED CUSTOMER
We wanted the technician working on the belts to text and say what had been done. We understood it was a very busy day and appreciate Toyota getting us in quickly.