Everything was done very professionally. Good job.
3/25/2026
Kylee B. VERIFIED CUSTOMER
Would you guys remember to turn on peoples lights when ur done. I got pulled over bc they were off when they are always on so uh yeah
3/25/2026
Natiq S. VERIFIED CUSTOMER
You guys are awesome I really appreciate you all God bless you all
3/25/2026
Madison S. VERIFIED CUSTOMER
Ty provided us with the best service. He went above and beyond to ensure that everything was properly functioning with my car. He cared about the safety and security of my family. A true gem.
3/25/2026
John S. VERIFIED CUSTOMER
Erin did great and was very accommodating
3/25/2026
Donald O. VERIFIED CUSTOMER
Well done
3/25/2026
Rodney C. VERIFIED CUSTOMER
I did not care for grumpy guy I dealt with during service. He must have been having bad day. Disagreed with everything argumentative...just very negative interaction. I would like not to deal with him again....anyone else please. I like to protect my peace and happiness... Maintainance itself went fine... customer service guy way to negative to me dis not appreciate.
3/24/2026
Thomas B. VERIFIED CUSTOMER
The only service writer I trust at Baxter is Michael Sowders.
3/24/2026
Jean S. VERIFIED CUSTOMER
I cannot express my appreciation for Baxter Toyota's willingness to work me into their morning schedule on such short notice. I live 225 miles from Lincoln. I had driven there with the dashboard information and cruise control not working, and contacted Baxter in the hopes they could fix the problem before I started home. They did!!!
3/24/2026
Herman M. VERIFIED CUSTOMER
You did good
3/24/2026
Jeff F. VERIFIED CUSTOMER
Excellent as always
3/24/2026
Mike M. VERIFIED CUSTOMER
Very happy with the service today. Erin was great to work with. I'll definitely be back and recommend Baxter Toyota to friends.
Mike M
3/24/2026
Jackie B. VERIFIED CUSTOMER
This is the 2nd time my car has been in for the same problem. Unfortunately, it has to brought back in....another 100 mile drive later this week for another trial repair. Stephanie was very good with her communication. I still haven't heard from the service manager, after leaving 2 messages last week. I spent my entire day driving to Lincoln, sitting in the waiting room for 5 hours and here we are....Frustrated that I already spent $1090 for this problem in December and now I am looking at more expenses.
3/24/2026
Rene M. VERIFIED CUSTOMER
Very courteous, attentive and professional
3/24/2026
Ronald F. VERIFIED CUSTOMER
Erin was able to answer my questions satisfactorily. I have been very pleased with the service that I have had at Baxters.
3/24/2026
Shinya T. VERIFIED CUSTOMER
Stephanie did a great job!
3/22/2026
Tina K. VERIFIED CUSTOMER
Was done earlier than predicted and running smooth again
3/22/2026
Hillary B. VERIFIED CUSTOMER
I have so much to say. I called and left a message for the service department manager. I’d love a call back. ****-****-xxxx
3/22/2026
Nate Z. VERIFIED CUSTOMER
Thank you Brae and the service dept for taking care of all the issues with my truck! I greatly appreciate it. Nate
3/21/2026
Father C. VERIFIED CUSTOMER
Stephanie was great. She was friendly. She had a smile when I came… And sometimes in the past when you check in there’s not a sense of like welcome thanks for coming but with Stephanie they’re always is. I’m amazed by her Service. I just think she should get a raise. She’s the best service person I’ve ever dealt with and the next time I come in for an oil change, I’m gonna ask her if she got a raise and then I’ll ask why she didn’t.