Ty explain the car well. He reassured me what needed to be done and what could be put off for a later date. I appreciate honesty like that.
3/10/2026
Jill W. VERIFIED CUSTOMER
Erin helped me even though my appointment was with Ty. Another tech helped me with my app issues. Always a good experience
3/10/2026
Diane E. VERIFIED CUSTOMER
The labor costs seem high but I am not a mechanic. I know two of the plugs are hard to get to but that seems like a lot for how quick they got the car done. Overall I am happy with the work that was done and appreciate all they do. The staff is very good to work with. Thanks!!!
3/10/2026
Linda C. VERIFIED CUSTOMER
Every contact I have had with Baxter Toyota staff is pleasant, professional, and efficient. I have never had a single complaint.
3/10/2026
Amy S. VERIFIED CUSTOMER
Erin went above and beyond my expectations!!! I never in a million years thought she would offer me a loaner car to while my car was having breaks put on so I could be with my husband while he was having his cancer treatment!!! That meant so much to me!!! Thank so so much for your care and concern for us!! Huge kudos!!
3/10/2026
Anne S. VERIFIED CUSTOMER
The service at Toyota Baxter is always First Class. Thank you.
3/10/2026
Joyce D. VERIFIED CUSTOMER
Polite and efficient
3/9/2026
Brian C. VERIFIED CUSTOMER
Ty did a terrific job communicating with me throughout the service. He kept me informed of warranty coverage, repair timeline and anything that we were waiting on. Great service all around. Definitely want to work with Ty again on any service needs.
3/9/2026
Patricia D. VERIFIED CUSTOMER
Your 2 current computer systems make it difficult to see what actually occured, but Justin was great about clarifying it. Thanks.
3/8/2026
SWEENY (. VERIFIED CUSTOMER
Justin was fantastic to work with. He was very knowledgeable, personable, and did everything he could to help me out in my situation. I look forward to working with him in the future if I ever need anything!
3/8/2026
Jilian B. VERIFIED CUSTOMER
My tpms light was on when I brought my car in and was still on when I picked it up. The technician never addressed the issue. I was also suggested the all wheel drive fluid exchange service at check-in, which I did agree to have done, but would have liked to know the cost of it beforehand since I was surprised by my total at the end, even with the discount voucher I received in the mail.
3/8/2026
Christopher H. VERIFIED CUSTOMER
Your rep was fine, Your tech probably did a better job on my RAV4 then your last tech did… My issue is with you blocking the only Republicans news channel. Your person there said they blocked the station to block decisiveness at the dealership… but funny when I turned the Channel to CNN the station was not blocked… then suddenly the TV turns off… Dishonesty and a political biased environment does not sit well with me! If you allow CNN, ABC the View to be unblocked, then you are discriminating against Republicans by silencing one the only Republican News Network! Oh by the way… using the word “ decisive” is a word liberals use to censor out other political views…
3/8/2026
Amanda H. VERIFIED CUSTOMER
Brae was great!
3/8/2026
Tami J. VERIFIED CUSTOMER
Erin was very nice, relaxed attitude and super friendly. Also, she gave a great recommendation for lunch. Great to work with! Would definitely want to work with her again!
3/7/2026
Alex S. VERIFIED CUSTOMER
Erin is awesome. Answered all my questions. Service techs did a fast job also. Great 1st experience
3/7/2026
Verna D. VERIFIED CUSTOMER
Justin was VERY HELPFUL!! Would recommend a nice raise!!
3/7/2026
Stan G. VERIFIED CUSTOMER
No surprises. That's the way I like it.
3/7/2026
Catherine H. VERIFIED CUSTOMER
Great Service by Justin White.
3/7/2026
Nicholas M. VERIFIED CUSTOMER
Mike was great greeted me and we started talking shop lol. Anytime I have to take my vehicles there I would like to deal with Mike. He is a great asset to the Baxter dealership.