I brought my wife’s Corolla in for service. The vehicle was serviced in a timely manner and was done correctly.
1/29/2025
Jodi G. VERIFIED CUSTOMER
Had appointment for my oil change and tires rotated, that took 1 hour and a 20 minutes. Next day, I called to verify the tires got rotated because the inspection does not list that. She said they did? If they did why was that not listed on invoice or inspection .
1/28/2025
Peter C. VERIFIED CUSTOMER
My car service was quick and professional. Thank you!
1/28/2025
Cal E. VERIFIED CUSTOMER
I asked for a car wash but it wasn’t! They had to take it back to wash it ! They charged me $80 for labor to pop a fog light back on ! It shouldn’t take half hour nothing was broken maybe 5 minutes tops ! They recommended cabin and air filters I was trying to to approve the air filter only but I couldn’t submit form ! I asked a man there to help me thinking he had what I wanted to approve but I guess he approved both ! I never had any problems there before so I wasn’t happy! A refund for the labor and cabin filter would be appropriate! The staff was very friendly no complaints there
1/28/2025
Andrew K. VERIFIED CUSTOMER
Fast service, really appreciated the shuttle to retrieve my vehicle. Seemed like the technician did a great job
1/28/2025
Steve H. VERIFIED CUSTOMER
It’s always a pleasure to work with Jared whenever we have our cars serviced!
1/28/2025
Dilliram B. VERIFIED CUSTOMER
I came Baxter Toyota because of an active recall appeared on VIN report. But when I came there with the vehicle I was told that the recall was already addressed. That was unnecessary hassle for me. Please update such recall in time. Thank you.
1/26/2025
Kathleen S. VERIFIED CUSTOMER
Erin did a wonderful job she was very professional and helpful.
1/26/2025
Janet B. VERIFIED CUSTOMER
I was in and out in about two hours. They had the parts. All is well.
1/26/2025
Jen H. VERIFIED CUSTOMER
I’ve had a Nissan and was used to their service until I bought my new Highlander. They always had someone to greet me in the garage, and today no one greeted me. I had to find someone to help me. Nissan service usually had me out within an hour, and I was waiting for my car for an hour and a half today. Nissan always washed my car and vacuumed it before returning it to me. I miss their customer service!
1/26/2025
Joshua F. VERIFIED CUSTOMER
I had ask the to please check the tire pressure, I got in the car and the light came on. I know this is small but I had just left the lot. I do live there it is cold that day but I had just left the lot
1/25/2025
Jean M. VERIFIED CUSTOMER
Job well done. Very courteous.
1/25/2025
Justin T. VERIFIED CUSTOMER
I can’t say enough about how great Stephanie has been with our recent service visits. She is always helpful and kind. We will continue to have our vehicle serviced at Baxter Toyota.
1/25/2025
Catherine B. VERIFIED CUSTOMER
It was incredibly difficult to get ahold of someone, I was not told there would be a cost, it was estimated to take less than an hour and I was there for over 2 (for an inspection!) and when I asked for an update after 90 minutes the person who responded was condescending. The woman who helped me was great-listened and gave additional information. I am overall very dissatisfied with the customer service every time I have gotten my oil changed. Unfortunately I pre-purchased oil changes when I bought my car in Omaha. Customer service at Jensen is FAR FAR superior and although I would consider purchasing a Toyota, and my family is in the market for a new vehicle, I would not from this store.
1/25/2025
Robert M. VERIFIED CUSTOMER
My car runs better than brand new. Good service and very pleasant waiting area.
1/25/2025
Richard L. VERIFIED CUSTOMER
I had a nice experience with Brae and Michael. I really appreciate the friendly, helpful and honest environment they have created. I’ll be bringing my vehicles back to for many years to come!
1/25/2025
Jennifer H. VERIFIED CUSTOMER
Very friendly, good service, everything quite fast, excellent customer service
1/25/2025
Amilcar C. VERIFIED CUSTOMER
This is the second time it happen to me
I paid for something, that they don’t do it
1/25/2025
Coleen H. VERIFIED CUSTOMER
Erin was great!
1/25/2025
Deborah H. VERIFIED CUSTOMER
Both Mike and Mr. Popsil (sp) in service were very helpful. Thanks to the Mechanic. Must appreciated.