We were disappointed to find out that the Toyota Recall #23TA 13 “Toyota dealers will replace the battery hold down clamp,battery tray,& positive terminal cover-Free of Charge”-was subject to purchasing a new $212 battery. Very deceiving as not really free remedy. Our battery is one year old. When we get a new one we’ll try for Free recall fix. Otherwise, oil change was fine. Mel Soyk
2/4/2025
Margaret S. VERIFIED CUSTOMER
My concerns were looked at and explained to me of what may have caused the situation. Excellent customer service.
2/4/2025
Joseph R. VERIFIED CUSTOMER
Thank You.
2/4/2025
Sammy L. VERIFIED CUSTOMER
How about not texting me for your survey at 7:00 am!
2/4/2025
MUNAWARA C. VERIFIED CUSTOMER
Good and Timely service,
2/4/2025
Thauna W. VERIFIED CUSTOMER
Stephanie was great. She explained the plan and the bill in a understanding manner. Quick and efficient service.
2/4/2025
Lynette W. VERIFIED CUSTOMER
Service process always speedy & efficient, thorough
2/4/2025
Bridget C. VERIFIED CUSTOMER
Thanks, I appreciate all you do, and thank you for caring for Pepper
2/2/2025
Cully P. VERIFIED CUSTOMER
N/a
2/2/2025
Michael C. VERIFIED CUSTOMER
I appreciate that when I ask a question I get an explained answer, not just the short one word answer.
2/1/2025
Randall B. VERIFIED CUSTOMER
Service was good
2/1/2025
Margaret M. VERIFIED CUSTOMER
Stephanie answered my questions. She was friendly and was helpful in looking up specific information I asked her about.
2/1/2025
Robert M. VERIFIED CUSTOMER
Great service!!
2/1/2025
Richard W. VERIFIED CUSTOMER
It was done in a timely manner
2/1/2025
Mark E. VERIFIED CUSTOMER
The problem is completely fixed and I'm satisfied! Thank you for taking care of it.
2/1/2025
Rodney S. VERIFIED CUSTOMER
Stephanie was very professional. She is your best service advisor I’ve ever had. Keep up the great work. Rod
2/1/2025
Kirk S. VERIFIED CUSTOMER
I never experienced Matt Quimby.
2/1/2025
Randell S. VERIFIED CUSTOMER
Ty is the best!! Don’t ever lose him or I may not be back. Excellent advisor and better person. Thanks Toyota!
2/1/2025
Ty S. VERIFIED CUSTOMER
Everybody is professional and friendly and caring. Not able to afford all necessary repairs but they advised me in what needs to be done for a safe car. Toyota all the way!! Thanks, Ty