Brought my truck in for a 20,000 mile inspection and oil change. I have to return to the dealership later this week because the electric running boards are were either broken or they were not switched back on after the inspection. Frustrating experience
8/5/2025
Robert H. VERIFIED CUSTOMER
Couldn’t fix my phone connection issue. The 800 number I called were worthless. Bringing my car in was a waste of time. You are a great sales company. Not so as to service. It has become an every visit thing. I’m going to take it to a different Toyota dealer in the future.
8/3/2025
Mary W. VERIFIED CUSTOMER
Fast and quick service. Impressive
8/3/2025
Theodore L. VERIFIED CUSTOMER
I only deal with michael.He is the best up there.He always does a great job..
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8/3/2025
Steve S. VERIFIED CUSTOMER
Very pleased with from the time I arrived till the time I left will continue to get my vehicle serviced there
8/3/2025
Michele Q. VERIFIED CUSTOMER
Great service
8/3/2025
LISA L. VERIFIED CUSTOMER
It was 90 minutes later than promised, with no updates, I finally went and inquired about it. The price was higher than I anticipated. Your service writers have always been nice and Michael was as well. Thank you!
8/2/2025
Janette C. VERIFIED CUSTOMER
Very professional and courteous.
8/2/2025
Roland M. VERIFIED CUSTOMER
Michael did a nice job, I appreciate his having a good good sense of humor. Your lift issue caused a one hour visit to be a two hour visit. Lucky I had a good book!!!
8/2/2025
William K. VERIFIED CUSTOMER
Well satisfied keep up the good work
8/2/2025
Grant H. VERIFIED CUSTOMER
Thank you again for another successful visit...
See you at 343K...
8/2/2025
Darric J. VERIFIED CUSTOMER
Evan’s always been straight forward quick and knowledgeable in his position, Highly recommended A+++++
8/2/2025
Max G. VERIFIED CUSTOMER
Kyle Montgomery was extremely professional and helpful during the whole service process. I would recommend him to friends.
8/2/2025
JARED M. VERIFIED CUSTOMER
My experience with Kyle was phenomenal! 10/10 no notes !
8/2/2025
Jesse B. VERIFIED CUSTOMER
The service was amazing, the maintanance was done in short time. I was even given a loaner car for my daughters appointment while my car is serviced. Thats went mile for me, and my family. These are small things which we as customer we value. The worker was very proffesional, detailed, and considerate. Good job Legend Toyota.
8/2/2025
Jerry H. VERIFIED CUSTOMER
I did not deal with Jacob but I did deal with Juan and a young lady who I forget her first name but she and Juan were both absolutely amazing
8/1/2025
Kelly S. VERIFIED CUSTOMER
Easy to schedule. Easy to drop off. No issues picking up. Job well done
8/1/2025
Brian M. VERIFIED CUSTOMER
I've messaged Andrew with issues with my service where the technician left screws out of my plastic splash shield under the engine and now the splash shield is grinding on the road bent backwards under the front of the car. The screws are still at Legends, and the splash shield is now split and needs to be scrapped. Very unprofessional work by the tech and the lack of follow-up to my text replies to the service visit. I do not have time to deal with these mistakes, and it will also cost me time and fuel to bring the car back to fix preventable mistakes. The splash shield needs replaced, with new screws to replace the ones that where not reinstalled.
8/1/2025
Mark D. VERIFIED CUSTOMER
Everyone was excellent with the exception of Asher. Woman that helped me with signing of documents and intro to car was great. Asher was pushy and condescending with trying to sign me up for additional programs, a big turn off. When he asked why I wasn’t going to sign up to additional maintenance program, had asked if I wasn’t planning on maintaining it? My thought was what the hell? Then telling me that Toyota now outsources most components so I need additional coverage. I doubt that Toyota wants customers feeling that Toyota is outsourcing inferior components.
8/1/2025
Ramona L. VERIFIED CUSTOMER
Service took over 4 1/2 hours :(
Seemed to be very over booked and/or not enough
Mechanics