Evan did a great job explaining the battery fan and took the time to show me the parts on his computer. Very friendly and courteous guy.
8/7/2025
Sam F. VERIFIED CUSTOMER
Had an appointment for 11:30 am for oil change & tire rotation. This simple procedure took over 2 hours. What is the purpose of an appointment if I still have to wait that long for service? This is not the fault of the desk service provider this is a time management's problem. If you tell your customer the service will take about an hour then you should stick to that commitment. If not at least keep the customer up to date and informed. My time is as important as your time.
8/6/2025
Debbie M. VERIFIED CUSTOMER
Got it done quickly.
Always friendly and professional.
8/6/2025
Kasey H. VERIFIED CUSTOMER
Purchased a new Tundra. Went in for 1st oil change and to have LED Fog Lights installed. I noticed that the iforceMax logo on hood was peeling. Asked them to reapply the logo. After waiting over a day to get my truck back…the logo was never touched. Not the end of the world just wish you could be more aware of your customers time. Now I’ll need to take time off to go back again to get it applied. Again, not the end of the world however it is aggravating.
8/6/2025
Justin S. VERIFIED CUSTOMER
:)
8/6/2025
Hope P. VERIFIED CUSTOMER
Service was very nice and done quickly. He had recommended and explained what other services my car needed in order for it to run at peak efficiency, and helped me find a body shop for needed repairs to my car.
8/6/2025
Ashley J. VERIFIED CUSTOMER
I have been to your location twice now. Both times Michael Jacobsen was my service advisor. He is very prompt, knowledgeable, and friendly.
8/6/2025
Cathy V. VERIFIED CUSTOMER
Very friendly and helpful
8/6/2025
Patrick D. VERIFIED CUSTOMER
Michael was great.
8/6/2025
Kevin B. VERIFIED CUSTOMER
The communication was first-rate.They kept you informed at every stage of the process
8/6/2025
Chistine B. VERIFIED CUSTOMER
You have my car there. Please give us a trade in value on my 4 runner. Thank you
8/5/2025
Dave K. VERIFIED CUSTOMER
Evan was attentive, knowledgeable and friendly. He represents Toyota and the dealership well.
8/5/2025
Davis Reginald. VERIFIED CUSTOMER
The young man was kind polite courteous and respectful. I really enjoyed working with him.
8/5/2025
Fredrick F. VERIFIED CUSTOMER
Wow! I had minimal wait time for my vehicle. I was even out much sooner than expected.Love our service at Legends Toyota!
8/5/2025
Mike B. VERIFIED CUSTOMER
No, it’s becoming clear that legends service is overbooked or under staffed. I always wait for my vehicle and it just seems to get longer and longer. For an oil change and tire rotation today, I waited 10 minutes shy of 3 hours. 3 hours. Not acceptable. I told the service rep that he needs to discuss it with service management and it needs to be made right. When i come in for my next appointment, if today’s incident isn’t documented and made right, it will be my last appointment with Legends Toyota. How do you make it right? That’s up to you. On top of that, I found out i was sold a service package that i didn’t need. I paid for oil change/rotation package, but i already get rotation with tires I purchased from Legends Toyota, so basically i paid a premium for oil changes. Satisfied? Would you be?
8/5/2025
Tay H. VERIFIED CUSTOMER
Great customer service
8/5/2025
Brian T. VERIFIED CUSTOMER
All is good
8/5/2025
Richard S. VERIFIED CUSTOMER
Nice —well informed young man.
8/5/2025
David F. VERIFIED CUSTOMER
I was very happy with the whole buying experience at your dealership.
Rachel and Jacob both represented your dealership with professionalism and integrity.
I would definitely put Legends Toyota at the top of the list of dealerships I have worked with.