Very happy with Wednesday service today and have a follow up on Friday
4/25/2024
Bruce S. VERIFIED CUSTOMER
Tech who met me on arriving was very cordial informed me as what my service schedule was and sent me a text saying that I could contact him at anytime.
4/24/2024
Sherri R. VERIFIED CUSTOMER
Looking at maybe Highlanders
4/24/2024
Dewid L. VERIFIED CUSTOMER
Legends Toyota was trying to cheat on me. Good thing I caught it first.
4/24/2024
Eric D. VERIFIED CUSTOMER
Professional , knowledgeable service rep.
4/24/2024
Timothy C. VERIFIED CUSTOMER
Went in for an oil change ,
GR Corolla Circuit edition!
The fill level is way past the fill line !
Come on guys !!!!!
Very frustrating, spend the money on a new car , let only a special edition , and you guys can’t get the oil fill level correct !
4/24/2024
Carolyn M. VERIFIED CUSTOMER
Very polite and explained everything they did
4/24/2024
Terry J. VERIFIED CUSTOMER
I wasn’t told it would take 2 hours
I didn’t get told the results of the inspection
I watched the web site that I was told would tell me about my car during the time in service, and it was not updated.
All this could be staffing, but I was not informed there was any issue with staffing issues. Maybe it wasn’t related to staffing
4/23/2024
Van T. VERIFIED CUSTOMER
It was really good.It doesn’t make the sounds anymore.
4/23/2024
Rik V. VERIFIED CUSTOMER
I waited for my vehicle to get a routine oil change. I was told how long the wait would be and it was almost exactly the time that I was told. Everyone was friendly and polite. The snacks and complimentary drinks were appreciated. Great time!!!
4/23/2024
Paul S. VERIFIED CUSTOMER
2 hrs for a oil change is alittle much.
4/23/2024
Forrest M. VERIFIED CUSTOMER
Truck was not drivable when I arrived 2 pick up, still under ur care.
4/22/2024
Mohamed I. VERIFIED CUSTOMER
I came in at 315 to get possibly new battery, rotate my tires and later found out that I need new front brakes. After waiting for an hour and half, my vehicle was ready but didn't get no new battery or front brakes because the shop closed early or something. Now I've to take off from work again to get this done. It would've been nice if they could've told me instead of waiting that long.
4/21/2024
Kevin M. VERIFIED CUSTOMER
Legends Toyota is one of the farther dealerships from me but worth the drive. I always receive better service from Legends then the other dealerships around the area. That said, when I scheduled my service appointment I was told they could take care of everything including a window inspection when I brought it in on Saturday. When I got there I was told Legends uses a 3rd party for window inspections and they are not there on the weekends. Now I have to drive an extra 60 miles round trip to bring my vehicle back during the week.
4/21/2024
Barbara W. VERIFIED CUSTOMER
Excellent customer service. Thank you!
4/21/2024
Christy K. VERIFIED CUSTOMER
Kyle was great to work with during my appointment!
4/21/2024
OLIVIA L. VERIFIED CUSTOMER
Good
4/21/2024
Benjamin G. VERIFIED CUSTOMER
Tony and Austin were fantastic to work with, very knowledgeable, transparent, and patient. Will definitely be back and send referrals.