I bought a RAV4 from you and picked it up last Friday. I have had it less than seven days. It is a 2025 used car. There is a rattling sound that seems to be coming from near the rearview mirror. I’m hoping that you can fix this if it were not for this I would be happier with my car purchase.
6/9/2026
Stephanie G. VERIFIED CUSTOMER
Andrew kept me updated and made sure I was take care of when there was a delay. Thank you.
6/9/2026
Jaymelyn G. VERIFIED CUSTOMER
Smooth process/transaction! Thanks
6/9/2026
Jodi B. VERIFIED CUSTOMER
Micheal is always professional and friendly. Always a great!
6/9/2026
Mike D. VERIFIED CUSTOMER
Michael was very knowledgeable and friendly he’s a great asset to your dealership
6/9/2026
AUDREONA B. VERIFIED CUSTOMER
When I got my car back there was additional water damage to my front seats when there had not been damage/staining prior. The water had been contained to just the back passenger floor k, and though my vehicle could not be fixed due to previous repairs not being done properly elsewhere, I did not expect more issues to arise.
6/9/2026
Sharon R. VERIFIED CUSTOMER
Michael is awesome! Professional and knowledgeable! He needs a raise:) I love my 4Runner!
6/9/2026
William S. VERIFIED CUSTOMER
Thanks Andrew and Legends Toyota!
6/7/2026
Jean N. VERIFIED CUSTOMER
Kyle is helpful and professional. He was nice, respectful and easy to work with.
6/7/2026
Todd T. VERIFIED CUSTOMER
Friendly and polite. Done in 1 1/2 hours like he said it would be.
6/7/2026
Roger W. VERIFIED CUSTOMER
Kyle help me in every way he could answer all my questions. Explain why we were doing some of the work that needed to be done and I appreciate that.
6/7/2026
Micheal S. VERIFIED CUSTOMER
Professional service.
6/7/2026
Betty B. VERIFIED CUSTOMER
The oil change took 2 1/2 hours, but your customer service people were fantastic
6/6/2026
Chrystal D. VERIFIED CUSTOMER
I was not completely satisfied with my service experience. My appointment was scheduled for 1:15 PM for an oil change, and I added one additional service. I was given an estimated completion time of approximately 1.5 hours, which would have been around 2:45-2:50 PM. However, my vehicle was not ready until nearly 4:00 PM.
What was most frustrating was the lack of
communication throughout the delay. I was not informed that the technician had accidentally broken a TPS sensor or that a tire plug needed to be replaced. These issues were not discussed with me until my vehicle was finally ready. I only received an update after I asked how much longer the service would take.
While I understand that unexpected issues can arise during maintenance, I would have appreciated proactive communication regarding the delays and the additional work being performed. Waiting nearly three hours for a routine oil change with little to no updates was disappointing.
6/6/2026
Jerald L. VERIFIED CUSTOMER
8:30 am appt should have guaranteed an earlier completion time. Rotation of 4 tires with no balance check shoukd take precedent over other jobs. What does an appt mean if it doesn't mean a vehicle will be taken in that order.
6/6/2026
Jason L. VERIFIED CUSTOMER
Very friendly and helpful staff.
6/6/2026
Kyaw A. VERIFIED CUSTOMER
I like the service guy. He is the best service person.
6/5/2026
Michael B. VERIFIED CUSTOMER
Cars stacked up waiting to be processed out by associates