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Real Reviews from VERIFIED CUSTOMERS
Aaron O. VERIFIED CUSTOMER
Michael has helped me a couple of times now. He is very pleasant and easy to work with. He is my favorite person to have help me!
4/25/2026
CAROLYN L. VERIFIED CUSTOMER
Michael was most pleasant to work with! Car was ready much quicker than expected.
4/25/2026
Isabel V. VERIFIED CUSTOMER
Great service
4/24/2026
Alex B. VERIFIED CUSTOMER
Done quickly, courteous, professional
4/24/2026
Duy T. VERIFIED CUSTOMER
Michael is a smart guy, he really understand his work. The most important thing is he is very likeable and he'll try as best as he can to negotiate for you.
4/24/2026
Lou N. VERIFIED CUSTOMER
He was very polite when he greeted me upon my arrival. Very good comminucator.
4/24/2026
Linda S. VERIFIED CUSTOMER
Excellent service manager. Thank you for being honest with a woman.
4/24/2026
Will R. VERIFIED CUSTOMER
The narrated video was good.
4/24/2026
Kevin D. VERIFIED CUSTOMER
I like the whole process of scheduling the appointment and the up-to-date information on maintenance issues with my vehicle. The Toyota team did a fantastic job.
4/24/2026
ALBERT F. VERIFIED CUSTOMER
Matt kept me informed about the service Progress and total cost. Very professional.
4/23/2026
John C. VERIFIED CUSTOMER
Service soon warning is on. So either something is wrong or the service job was not completed properly.
4/23/2026
Oren H. VERIFIED CUSTOMER
Bryce did a great job coordinating the maintenance on my truck. He ensured the work was completed as quickly as possible.
4/23/2026
Rene G. VERIFIED CUSTOMER
I specifically requested Michael Jacobsen as he is always super helpful.
4/23/2026
Naomy S. VERIFIED CUSTOMER
Matt was super nice and energetic ! I barely noticed the time he got me in and out no complaints-
4/22/2026
Connie G. VERIFIED CUSTOMER
E.Turner was very nice, explained everything to me. He was not there when my car was ready to go. I found a black rubber glove in my cup holder, I gave it back to who I paid. I also found black dirty marks on my inside door handles. The nice service person and the other person, both came out and cleaned the door handles the best they could, also cleaned greasy smudges off the door windows, always hate that it was fully charged, all the bars up to the top, I get it back with only two bars, they always tell me to to drive it around for a while to charge it back up. Now my ev and eco is popping up on and off and I don’t know why? I’m not used to see that popping up while I am driving. I just wish I could get my car back in as good condition as I took it in.
4/22/2026
Mildred H. VERIFIED CUSTOMER
Great to work with, efficient and communicated well. See you next time
4/22/2026
Charles E. VERIFIED CUSTOMER
Bryce was very helpful and let me know what services were up next on my truck. He allowed me the time to decide which of the services I could get that day and which ones to delay till next time. Literally love taking my truck here for service.
4/22/2026
DEAN P. VERIFIED CUSTOMER
Bryce was fantastic. Very knowledgeable, helpful and polite. He is a huge asset to your dealership. DEAN P
4/21/2026
Laurie D. VERIFIED CUSTOMER
Everyone is so friendly and helpful.
4/21/2026
LISA M. VERIFIED CUSTOMER
What they’re free to fix the tire it’s been leaking all the air out every night. He said he cannot find a leak and it took me when I got home barely 2 minutes to find it. Where was leaking from after driving it all the way to Kansas City, which takes 45 minutes driving all the way home which takes another 45 minutes, so not particular happy and winter for the recall and did not have the parts for the recall either
4/21/2026