I made an appointment to have the tires rotated . A simple process yet it took an hour and a half. What’s the point in making an appointment then take so long to complete a simple service job I am a long time Toyota owner. I trust your product and your service. But my time is just as valuable as your time. You should respect that as I respect your time and product.
6/5/2026
Thomas B. VERIFIED CUSTOMER
I was treated very nice.
6/5/2026
Susan R. VERIFIED CUSTOMER
Took two hours for a oil change
6/5/2026
MIKE R. VERIFIED CUSTOMER
Great customer service and quality service by tec an service writer
6/5/2026
LARRY J. VERIFIED CUSTOMER
The shuttle service driver was awesome as well and I appreciate the service.
6/5/2026
Gina M. VERIFIED CUSTOMER
Kimberly and Julie were amazing! They both went above and beyond to ensure we were taken care of and happy with the terms of our sale and trade in.
6/4/2026
Bryce K. VERIFIED CUSTOMER
B — Built for excellence, setting the standard with every customer interaction and every challenge tackled.
R — Respected leader, earning trust through knowledge, integrity, and a willingness to help others succeed.
Y — Year-after-year performer, consistently delivering results and raising the bar for everyone around him.
C — Committed to growth, coaching teammates, sharing expertise, and creating a stronger team.
E — Exceptional in every gear, combining automotive expertise, customer care, and leadership to drive success.
BRYCE: Bringing Results, Yielding Confidence, and Elevating everyone around him.
6/4/2026
Melissa M. VERIFIED CUSTOMER
Isaiah was wonderful….there was another associate that I asked about my vehicle and he gave me incorrect information. This misinformation caused me to miss another appointment that I could have rescheduled. It was twice as long as I was told (over 40 minutes, when I was told 20 minutes).
6/4/2026
Joe G. VERIFIED CUSTOMER
My oil change took 2 and a half hours
6/4/2026
Paul A. VERIFIED CUSTOMER
I brought my tundra in for the 10,000 mile check and oil change. I had a family member ask me why one blinker blinked really fast and the other one did not. I told them I didn’t know that it has always been like that. So I asked about it when I brought it in. They said it was rodent damage and not covered under warranty. It has always been like that from the start. Then they couldn’t find the checklist when they delivered it to me to prove it was ok when I got it. I am disappointed!
6/4/2026
Leslie C. VERIFIED CUSTOMER
Everything was GREAT
6/4/2026
Judith S. VERIFIED CUSTOMER
Great customer service
6/4/2026
Cheryl K. VERIFIED CUSTOMER
Steven was fantastic! Took great care of me, notifying me on time, offering
Shuttle service if I needed it….very good customer service!!
6/4/2026
Patrick S. VERIFIED CUSTOMER
Prompt service as usual
6/3/2026
LORENA M. VERIFIED CUSTOMER
My car drives 100% better today than over the weekend. I am glad you told me about the rotors and I was able to have them fixed . Thank you
6/3/2026
Jimmie D. VERIFIED CUSTOMER
Great service.
6/3/2026
AUDREY C. VERIFIED CUSTOMER
For the first time, I was very pleased with my treatment by Michael Jacobson. I very much appreciate his honesty and straightforward approach, rather than how I had been treated by others in the past.
6/3/2026
Rebecca M. VERIFIED CUSTOMER
Wonderful!
6/2/2026
Sherry L. VERIFIED CUSTOMER
I always have a good experience with my car when I’m working with Michael