I like going to get maintenance done at the dealership but twice now I have not been offered a car wash. It seems like a small thing but it's something I'd get going to thr dealer than just a regular shop. I did hear other customers being told their cars were getting cleaned so I was disappointed to see mine wasn't and this is the 2nd time in a row it wasn't done when there being serviced.
8/16/2025
Rhonda A. VERIFIED CUSTOMER
He's another asset to your team question I forgot to ask-is there a recall on my vehicle?
8/16/2025
Ellen C. VERIFIED CUSTOMER
I received excellent service the number one car dealership Brewers Moon Township
8/16/2025
RICHARD W. VERIFIED CUSTOMER
Noah was very professional…. It was not his fault the wiper motor was not in stock..however it is a safety issue until it is fixed
8/16/2025
Trevor Z. VERIFIED CUSTOMER
Never coming back to dealership again. Its not my job to make sure your techs do theirs. If I had not caught that no coolant was in vehicle my family suv would have been damaged. That's what you are paid to do.
8/16/2025
Martin D. VERIFIED CUSTOMER
Well done and quick thanks
8/16/2025
Sharon K. VERIFIED CUSTOMER
Once I receive the survey, I will be back in touch.
8/15/2025
Anne L. VERIFIED CUSTOMER
Scot Meade was to the point and very ckear
8/15/2025
THOMAS S. VERIFIED CUSTOMER
Excellent and quick service
8/14/2025
Benjamin L. VERIFIED CUSTOMER
Scott is an exceptional team member. Always takes care of us!
8/14/2025
Debra M. VERIFIED CUSTOMER
Great job! Appointment was on time and done quickly
8/14/2025
John K. VERIFIED CUSTOMER
Service exceeded my expectations!!! This is my 1st Toyota and I am very impressed. Thank You!!!!
8/14/2025
Robert W. VERIFIED CUSTOMER
Great job!!
8/14/2025
Mark V. VERIFIED CUSTOMER
Communications from scheduling, to start of vehicle inspection to completion were spot on, and well done. This was our first Toyota service interaction. Dissatisfaction occurred when we had a few questions relative to the Toyota app., sensors, and notifications after we were done at the cashier. We were referred to a service advisor I believe who acted totally put out to interact with us. Kept typing with his head down throughout our interaction, and barely made eye contact. Answers were the bare minimum. Colored the entire experience and not in a positive way.
8/14/2025
Scott K. VERIFIED CUSTOMER
Christian in the service department went above and beyond the call of duty to assist me. Thank you!
8/14/2025
Cathy M. VERIFIED CUSTOMER
Everyone was great!
8/14/2025
Elizabeth C. VERIFIED CUSTOMER
Fast and excellent service! Thank you!
8/14/2025
Pauline G. VERIFIED CUSTOMER
James was very efficient and thorough. I appreciated him reminding me that my Inspection was due. Thank you.